Service Engineer- Canary Wharf (nights & days)

CompanyKONE

LocationLondon, England, United Kingdom

Posted At1/26/2026

UK Visa Sponsorship Analytics

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Occupation Type

Electrical service and maintenance mechanics and repairers

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Service Engineer – Shift Pattern

Location: Citi Group Tower, Canary Wharf

Shift Pattern: 4 days on / 4 days off → 4 nights on / 4 nights off (12-hour shifts)

About KONE

At KONE, our mission is to improve the flow of urban life. We are a global leader in the lift and escalator industry, known for innovation, safety, sustainability and people-first culture. We are proud to support some of London’s most iconic buildings — including Citi Group Tower in Canary Wharf.

The Role

We are looking for an experienced Service Engineer to join our team supporting a high-profile customer site at Citi Group Tower. This is a critical, customer-facing role, ensuring the safe, reliable and efficient operation of lift and escalator equipment within a demanding commercial environment.

You will work a rotating 4 on / 4 off shift pattern, covering both days and nights, delivering exceptional service and maintaining strong relationships with the client.

Shift Pattern Details

4 days on (12-hour shifts)

4 days off

4 nights on (12-hour shifts)

4 nights off

Key Responsibilities

Carry out planned preventative maintenance (PPM) on lifts and associated equipment
Respond promptly to breakdowns and call-outs, ensuring minimal downtime
Diagnose faults efficiently and carry out repairs safely and effectively
Ensure all work is completed in line with KONE safety processes and site procedures
Maintain accurate service documentation using digital tools
Build strong working relationships with the customer and on-site stakeholders
Support continuous improvement and high performance standards on site

What We’re Looking For

NVQ Level 3 (or equivalent) in Lift Engineering
Proven experience working as a Service or Maintenance Engineer
Strong fault-finding and troubleshooting skills
Ability to work independently on a critical, high-profile site
Excellent communication and customer-service skills
Strong safety mindset and attention to detail
Flexibility to work rotating day and night shifts

What KONE Offers

Competitive salary with shift allowance
Structured overtime opportunities
25 days holiday plus bank holidays
Strong pension and benefits package
Industry-leading training and development
Career progression within a global organisation
Supportive, inclusive and safety-driven culture

Why Join KONE at Canary Wharf?

Work on a prestigious, flagship customer site
Be part of a dedicated site team
Opportunity to develop your technical expertise in a complex environment
Stability, structure and long-term career growth

Please note:

This role is not eligible for visa sponsorship

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.