Guy’s & St Thomas NHS Foundation Trust
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best-known hospitals- Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for
Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. We provide treatment for people with heart and lung disease, including rare and complex conditions, offering some of the most sophisticated treatment that is available anywhere in the world.
The Private Patient Service Manager, is responsible for the effective delivery and performance, of private patient Adult services across Guys and St Thomas’ Trust sites. Reporting to the Operations Manager, the postholder oversees all aspects of private patient activity; outpatient, inpatient and outlier service coordination, consultant engagement, administrative leadership, financial management, compliance, and service improvement. The post holder requires strong leadership, resilience and excellent communication skills.
The role ensures that private patient Adult services are delivered to the highest standard of quality, efficiency, and patient experience, in line with Trust strategy and regulatory requirements. Acting with a high level of autonomy, the postholder leads multidisciplinary teams, manages complex operational challenges, and supports the modernisation and growth of private patient services. The post also plays a pivotal role in service planning, performance reporting, and project implementation, and deputises for the Operations Manager when required.
Working for our organisation, The Chief Executive Directorate within Guy’s & St Thomas’ NHS Foundation Trust (the Trust) is responsible for making profits which go directly back into our frontline NHS Clinical Services. This allows the Trust to diversify its income away from core NHS funding streams as well as to enhance our clinical, educational and research expertise.
The Chief Executive Directorate has a wide portfolio of activities including private patients, international healthcare, intellectual property and commercial research, NHS business development and retail services in addition to its commercial education and events portfolio.
The Chief Executive Directorate works to 5 core principles which are:
- It raises money for the Trust which supports the development of clinical services via clear and transparent financial flows.
- It utilises capacity that is not required for the delivery of contracted NHS activity.
- It enhances the reputation, name and brand of the Trust.
- It enables the Trust to operate more efficiently or at lower cost.
- It enables the Trust to attract more high-quality talented people.
For further details / informal visits contact: Name: Gina White Job title: Operations Manager, Private Patients Email address:
[email protected] 
