Service Support Coordinator
Company
Location
Sheffield, England, United Kingdom
Posted At
9/9/2025
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Description
Your Role
Are you passionate about delivering high-quality healthcare services and making a real impact on patient care?
Join our dynamic TransCare team as a Service Support Coordinator, where your work directly contributes to patient outcomes, operational efficiency and sales performance.
In this pivotal role, you’ll be responsible for scheduling nursing resources across multiple care models. You will manage real-time changes to operational plans, ensuring efficient use of nursing staff and compliance with contractual requirements.
Key Details
Location: Thorncliffe Park, Sheffield, S35 2PW – located just off Junction 35A of the M1. We offer free car parking, transport links, an on-site canteen serving hot and cold food/drinks.
Working hours: 37.5 hours per week, Monday – Friday.
Hybrid: Office and home working. A minimum of 3 days a week working in our Head Office. Employees are able to utilise our office facilities more should they wish to.
Your Main Responsibilities
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered.
Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.
For further information, please contact [email protected]
Are you passionate about delivering high-quality healthcare services and making a real impact on patient care?
Join our dynamic TransCare team as a Service Support Coordinator, where your work directly contributes to patient outcomes, operational efficiency and sales performance.
In this pivotal role, you’ll be responsible for scheduling nursing resources across multiple care models. You will manage real-time changes to operational plans, ensuring efficient use of nursing staff and compliance with contractual requirements.
Key Details
Location: Thorncliffe Park, Sheffield, S35 2PW – located just off Junction 35A of the M1. We offer free car parking, transport links, an on-site canteen serving hot and cold food/drinks.
Working hours: 37.5 hours per week, Monday – Friday.
Hybrid: Office and home working. A minimum of 3 days a week working in our Head Office. Employees are able to utilise our office facilities more should they wish to.
Your Main Responsibilities
- Plan, review and manage daily nurse rotas to ensure work patterns meet service needs and support new business growth.
- Assess new patient referrals by reviewing nursing capacity to plan appropriate training and patient visits.
- Accountability for an accurate billing process for nursing services and product deliveries in line with NHS contracts and service agreements.
- Process daily proof of deliveries and support the returns process to make sure delivery records are correctly updated and reflected in system data.
- Plan and manage patient prescription deliveries, ensuring schedules are accurate, cost-effective, and responsive to changes in patient needs or resources.
- Experience in a commercial healthcare or homecare setting (NHS or private).
- Strong organisational and planning skills, with attention to detail.
- Excellent communication and collaboration abilities.
- Experience in implementing continuous improvement initiatives.
- Ability to work in a fast-paced, patient-focused environment.
- Proficient in using IT systems and databases.
- 27 days annual leave plus bank holidays
- Discretionary annual bonus scheme
- 7% employer pension contribution
- 3x Salary life assurance
- Group income protection scheme
- Enhanced sick pay and family friendly payments
- Private medical insurance
- Health and wellbeing programme
- Employee assistance programme
- And much more…
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered.
Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.
For further information, please contact [email protected]
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