Service Technician

We are seeking a technically proficient, detail-orientated and motivated Service Technician to support our growing portfolio of projects across a wide range of industries. This is a fantastic opportunity to work with a market leading organisation in the field of building automation.

You'll play a crucial role supporting the remote maintenance of Building Management Systems (BMS). Your work will directly support Mitie's goal of achieving "net zero" for our clients through the support and maintenance of BMS controllers and IoT equipment.

Key Responsibilities:

• Maintenance: Remotely monitor building systems for performance, alarms, and trends to identify inefficiencies and abnormalities.
• BMS Service: Manage the day-to-day processing of support tickets via the BMS and CAFM platforms, ensuring that calls are logged, tickets are processed, and management team are kept up to date.
• Remote Configuration: Develop, modify and troubleshoot BMS control logic and sequence of operation for HVAC, lighting and auxiliary systems using platforms such as Trend, Tridium, Honeywell Siemens or Schneider Electric.
• Remote Assistance: Support remote commissioning and troubleshooting efforts with on-site teams.
• Monitor: Utilise remote management systems to remotely monitor and verify correct operation and identify performance issues.
• Mobilisation: Assist the BMS engineers with UAT testing and reviews of new sites.
• Testing: Conduct remote functional testing of BMS points and sequences to ensure they meet the design intent.
• Compliance: Ensure remote engineering practices comply with industry standards, project specifications and cybersecurity protocols.
• Learning and Support: Participate in internal training, certifications and product specific updates.

What we are looking for

• Bachelor's degree in mechanical engineering, Electrical Engineering, Controls Engineering, Computer Science or a related technical field.
• Equivalent experience or technical certification in controls/BMS will also be considered.
• Strong interest in Building automation, HVAC systems, or controls systems engineering.
• Familiarity with BMS platforms (e.g. Trend, Tridium, Distech, Siemens, Schneider).
• Basic understanding of IT Networking and BMS logic
• Strong Analytical and problem solving skills.
• Excellent verbal and written communication skills
• Ability to work independently and manage time effectively when working remotely.