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About us:
Founded on the grounds of innovation – iXceed Solutions, is an ISO certified, leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally.
We have many global accolades to our credit – UK Enterprise Awards - HR Tech Start-up of the year- Europe - 2022 , UK IT Awards - Leading Talent & Digital Solutions of the Year 2022 , Titan Awards-Entrepreneur of the Year -2023 , Asia fastest growing HR tech companies in 2023, Iconic Brand of the Year in Staffing & Recruitment 2023 , Top 4 The Most prominent Talent solutions firm to work with in 2024 , Hottest HR Tech Start-up by Business World , The Greatest Brands & Leaders Asia & GCC -2020 -2021 by AsiaOne and many more.
Website : www.ixceed-solutions.com
LinkedIn URL : https://www.linkedin.com/company/ixceed-solutions
Job Title: ServiceNow Architect
Location: London, UK (Hybrid 2-3 days/week)
Job Type: Contract
Key Responsibilities:
- Define ServiceNow architecture across core platform, modules, and integrations.
- Provide expert consultation and technical leadership to stakeholders.
- Lead innovation and thought leadership within the ServiceNow ecosystem.
- Support implementation by translating business needs into functional solutions.
- Design and implement integrations using Integration Hub, REST/SOAP APIs, eBonding, etc.
- Optimize system performance, scalability, and security.
- Enforce QA standards to ensure successful project delivery.
- Maintain compliance and implement robust security controls.
- Develop technical documentation and promote knowledge sharing.
- Build and manage client relationships.
- Mentor junior team members and support capability building.
- Stay updated on latest ServiceNow developments and innovations.
Required Qualifications:
- 15+ years in ServiceNow architecture and implementation.
- Expertise in at least five ServiceNow product suites, including:
- CSDM/CMDB
- ITOM (Discovery, Service Mapping, Event Management, Monitoring Integrations)
- CSM, FSM, SOM, SLO, TNI, SPM
- Strong knowledge of ServiceNow platform security, performance, and compliance.
- Extensive experience in REST/SOAP integrations, Integration Hub, and eBonding.
- Proficient in JavaScript, GlideScript, and complex solution design.
- Experience with Domain Separation and ITSM applications.
- Willingness to work onsite in the UK.
Preferred Qualifications:
- Hands-on experience with Service Portal and Mobile Applications.
- ServiceNow Certified Master Architect, Certified Technical Architect, and System Administrator certifications.
- Strong leadership, communication, and problem-solving skills.
Modules in Scope:
Candidates must have experience with at least 3 of the following marked (*) modules:
- ITSM + Integrations
- CMDB + CSDM
- *CSM – Customer Service Management
- *SOM – Sales and Order Management
- *SLO – Supplier Lifecycle Operations
- *FSM – Field Service Management
- ITOM (Discovery, Service Mapping, Event Management)
- TNI – Telecommunications Network Inventory
- DPM – Digital Portfolio Management.
