ServiceNow Business Analyst

Company

La Fosse

Location

London Area, United Kingdom

Posted At

9/4/2025

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Description

🌟 Legal Service Delivery Specialist (ServiceNow Expert)

📍 Location: Hybrid - London (Potentially remote for the right candidate)

📝 Outside IR35

I'm recruiting for a Legal Service Delivery Specialist with deep expertise in ServiceNow to drive adoption, training, and reporting within a global Legal Operations team. This role is perfect for someone who thrives at the intersection of technology, process, and legal transformation.

What You’ll Do

Lead adoption of legal operations systems, ensuring smooth rollout and high engagement across teams.
Deliver hands-on ServiceNow end-user training, making complex processes clear and accessible.
Build and maintain legal service delivery reporting frameworks to provide actionable insights.
Partner with stakeholders to support change management and continuous process improvement.

What You Bring

Proven experience in Legal Service Delivery using ServiceNow.
Strong track record in system adoption and user training.
Expertise in creating and managing reporting for legal operations.
Excellent communication and collaboration skills.