ServiceNow Business Group Leader

Global technology consulting firm is looking for a ServiceNow Business Group Leader to build & scale the practice and lead high-impact digital transformation programmes for enterprise clients.

As the ServiceNow Business Group Leader, you will:

• Establish and scale the ServiceNow practice in the UK, developing the technical and operational foundation for success.
• Define and execute a comprehensive ServiceNow strategy, ensuring alignment with business objectives.
• Lead large-scale, complex ServiceNow programmes, ensuring on-time, on-budget delivery that meets client needs.
• Drive business development and sales, identifying new opportunities, leading pre-sales, and securing high-value contracts.
• Engage with C-suite stakeholders, advising on ServiceNow transformation and maximising value from ServiceNow investments.
• Provide leadership and mentorship, fostering a high-performing team and ensuring the delivery of best-in-class solutions.

To succeed in this role, you should have:

• Proven experience in building and scaling a ServiceNow practice or a similar capability within a consulting or technology firm.
• A strong track record of selling and delivering ServiceNow solutions across multiple industries.
• Deep expertise in ServiceNow programme management, overseeing large-scale implementations.
• A commercial mindset, with the ability to secure and lead high-value, complex contracts.
• Strong client engagement skills, including working with C-suite executives to drive ServiceNow transformation.
• Technical knowledge of ServiceNow, including IT Service Management (ITSM), IT Operations Management (ITOM), and Customer Service Management (CSM) and broader platform capabilities.
• Certifications: ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) would be desirable.

Why this role?

• Work for a globally recognised consulting firm with a strong presence in the UK market.
• Build and shape a ServiceNow practice from the ground up, driving growth and innovation.
• Lead high-profile transformation projects for enterprise clients.
• Enjoy a competitive salary, bonus structure, and career progression opportunities.