ServiceNow Technical Consultant

Life on the team

An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work.

Our team culture is about working together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best practice.

We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UK’s leading FTSE 250 and FTSE 100 businesses.

Technical development on the Now platform is our one focus:

• We are implementing across all Applications – ITSM, ITAM, ITOM, ITBM, CSM, HR and more
• Custom Applications, Integrations and all complex areas are a speciality
• Taking care of internal and external customers with engagements ranging in size from quick & OOTB, to some of the largest ever.

Please note: this role will require travel to customer sites as and when projects require.

What you’ll do

• Responsible for design and development of ServiceNow solutions according to requirements
• Deliver high quality ServiceNow code and customisation with documentation and testing
• Implement according to business/process requirements, based on good design principles
• Increase application operating efficiency and adapt to new requirements, as necessary
• Utilise all sources of information and collaborate with your colleagues to find the best solution for the customer requirements.

What you’ll need

• ServiceNow Certifications – System Administrator, Certified Implementation Specialist in ITSM and other area.
• Good experience in ServiceNow implementation, including in depth knowledge of ServiceNow’s functionality, database structure, developer APIs, development tools and techniques.
• Work well within a team, reporting issues and risks, take part in team meetings, share ideas.
• Excellent written and verbal communication.
• Understanding of ITIL beyond Foundation level.

Additional information

Country: UK

Location: UK wide – must be flexible to travel within the UK

Hours: 37.5

Role Type: Permanent