Services Sales Manager (m/f/d)

As a Services Sales Manager at SER Group, you will take a leading role in driving our Professional Services business across the globe. In close collaboration with our software sales teams, you will design and sell tailored service solutions that help our clients realize the full value of our Intelligent Content Automation platform.

This is a strategic, customer-facing role that combines consulting expertise with commercial acumen. You’ll engage directly with key decision-makers, create compelling value propositions, and ensure a seamless transition from sales to delivery — always with a focus on customer success and time-to-value.

This role reports directly to the Director of Professional Services and is fully remote. You should be comfortable working independently and willing to travel up to 50% to meet with clients, partners, and internal stakeholders across the region.

Your Responsibiliti

• esAct as a trusted advisor to clients by identifying their business needs and designing services that deliver real impact.
• Collaborate with the software sales team to position the value of SER’s implementation services and methodology.
• Create detailed service proposals, including scoping, timelines, effort estimation, and pricing — always with a clear focus on delivering measurable business value for the customer.
• Lead client meetings, workshops, and presentations, including C-level conversations.
• Ensure consistent communication and a first-class customer experience throughout the sales process.
• Contribute to the ongoing development of our services portfolio, pricing models, and go-to-market strategies.
• Support strategic deals, industry events, and regional sales initiatives in close alignment with leadership, partners, and internal stakeholders.

Your Profile

• Several years of experience in software services, consulting, or solution sales — ideally in ECM, ERP, CRM, or similar enterprise platforms.
• Strong background in scoping and selling complex professional services engagements.
• Excellent communication and negotiation skills, with the ability to influence both business and technical stakeholders.
• Comfortable working with C-level executives and building long-term strategic partnerships.
• Solid understanding of business processes and solution architecture.
• Familiarity with Salesforce is a plus.
• Willingness to travel across Europe (approx. 50%) and to work independently from a home office.

What Sets You Apart

• You think in outcomes, not just deliverables — and help customers connect our services to measurable business value.
• You’re a solution-oriented communicator who can simplify complexity and build trust across all levels.
• You’re proactive, structured, and take ownership — always with a collaborative mindset.
• You thrive in a fast-paced, international environment and want to be part of a forward-thinking, growing tech company.

Why SER Group?

At SER, we believe in the power of intelligent content to transform the way organizations work. With over 5 million users worldwide, we’re shaping the future of enterprise content management. Join our passionate team and help our customers turn their digital vision into reality.

Closing

Ready to make an impact?

Apply now and let’s drive success — together.