Site Reliability Engineer

SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams -- SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in-office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for (remote-friendly) focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment.

Being a Site Reliability Engineer at iManage Means

You are an engineer, a builder, and a systems thinker. You’ll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine technical depth with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world’s most privileged data.

You uplift those around you, act as a subject matter expert, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You’ll engage in architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization.

As an SRE, you’ll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You’ll be a key voice in observability, change management, and service scalability.

iManage is experiencing explosive growth in its flagship cloud product. We’re seeking software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner’s mindset and a focus on resilience and sustainability.If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability — we want to talk to you.

Here is what one of our leaders, Principal Site Reliability Engineer (Will Lucas) has to say about the role: "

Being part of the SRE team means working at the heart of reliability and scalability—where every decision impacts thousands of users worldwide. We focus on building resilient systems, automating processes, and ensuring security at every layer. What makes iManage special is the culture of collaboration and trust. We’re empowered to innovate, solve complex challenges, and continuously improve. If you’re passionate about reliability and love working in an environment that values both technical excellence and teamwork, iManage is the place to be!"

iM Responsible For

• Eliminating TOIL through automation and software development.
• Partnering cross-functionally with application teams and internal stakeholders.
• Creating a modern, cloud-native platform that is resilient, cost-effective, and secure by default.
• Scaling cloud infrastructure to support our Kubernetes-based ecosystem.
• Maintaining the freshness and utility of platform services.
• Improving the security posture of our products.
• Designing automation, orchestration, observability, and disaster readiness into our products.
• Participating in production support and on-call rotations.

Having multiple company wellness days each year to prioritize mental health and well-being. 

Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. 

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.

About iManage

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. 

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. 

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

Please see our recruitment privacy statement for more information on how we handle your personal data.