SME Account Executive (Renewals)

CompanyJMG Group

LocationNewcastle Upon Tyne, England, United Kingdom

Posted At1/15/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (37.0%).

Occupation Type

Finance and investment analysts and advisers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£45,800 (£23.49 per hour)

Occupation rate applies

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Description

The JMG SME teams are handling an increasing number of larger, often PI-led risks. These clients frequently have more complex insurance needs, requiring a more tailored and involved broking approach. In some cases, this extends to Insurance Programme Management, Account Management, and broader Risk Management solutions.

This is a critical role focused on driving revenue growth, enhancing profitability, and maintaining full FCA compliance across all aspects of SME insurance. Our SME Client Account Managers play a key role in ensuring that clients receive a high-quality, consultative service tailored to their specific needs and risk profiles.

Key Responsibilities

Client Relationship Management – Ensuring exceptional service and tailored support for SME clients.
Strategic Planning & Collaboration – Engaging in regular planning and triage meetings with the leadership team to review upcoming renewals, streamline processes, and share best practices across the team.
Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to; New Business, Renewals, Mid-term adjustments, Claims, Queries and Premium Finance Arrangements.

Ensuring all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice

Always promoting exceptional customer care standards

Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance

Actively securing renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover

What We’re Looking For

To be successful in the role, you must have the following skills

Previous experience in an Account Handler role within a broker environment
Working knowledge of most commercial insurance products
Experience of working to high standards of FCA compliance
I.T. skills including use of an insurance IT system, ideally Acturis
Strong organisation skills
The ability to work to a high level of accuracy
Exemplary customer service skills with the ability to build solid relationships with clients and insurers
Regulatory and compliance awareness

Willingness to work towards Cert CII or already hold qualifications

What we offer

Competitive salary commensurate with level of experience
Hybrid working pattern (3:2 Office/Home)
Free parking
Company Pension scheme
Generous holiday entitlement, including birthday day off
Bupa Healthcare Cash Plan
Life Assurance
Quarterly Bonus
Training and development; coaching and support.