How we use cookies to help you
It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.
As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.
You can find out more about the cookies we use.
How we use cookies to help you
We use essential cookies to make our site work.
We'd Also Like To Use Some Additional Cookies To
- see what help people need most, so we can make our site better
- help us campaign for changes that make things fairer for everyone
- let you watch videos on the site
Find out more about how we use cookies and keep your data safe.
Choose cookies
You’ve accepted additional cookies. You can change your cookie settings at any time
You’ve rejected additional cookies. You can change your cookie settings at any time
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and energy debt. Our teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options.
We have vacancies in the following teams;
- Welfare Benefits (1 part time 21hrs per week)
- Consumer Energy Debt Advice (3 full time)
Our advisers in these teams provide advice to a high volume of clients on the telephone (with scope for webchat). There’s no ‘average’ call – advice is tailored, and each client is treated equally. It can sometimes be a challenging role, but you will be fully trained and supported, working as a key part of an approachable and supportive team in a rewarding environment – and working alongside an established team of social welfare law advisers.
This is a fantastic opportunity for personal and professional development, where you will be fully trained and supported in this role, through national ‘classroom’ based training, on the job shadowing and internal training, and other development opportunities. While some knowledge and experience in advice is desirable, it is not essential due to the training provided.
