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Description
Introduction
A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your Role And Responsibilities
Ensure reliability, scalability, security and maintainability of the systems you own
Respond to customer escalations and automated alerts, from the initial triaging all the way to resolution
Participate in blameless post-mortem analyses to make sure we learn from our mistakes
Perform manual operational tasks (toil)
Develop automations to reduce toil
Improve monitoring and alerting to reduce the time to detection of incidents
Working With The Following Technologies
Kubernetes, Helm, ArgoCD, Terraform
Nosql databases (cassandra)
Java, Python, Go
AWS, GCP, Azure
Prometheus, Grafana and Splunk ecosystem
Preferred Education
Master's Degree
Required Technical And Professional Expertise
Practical experience in at least one programming language (e.g. Java, Python)
Strong analytical thinking, especially when triaging (unknown) issues
Ability to express your thoughts in an easy-to-understand written form
Ability to learn and adapt quickly
Familiarity with software engineering practices (version control, refactoring, automated testing, CI/CD, observability)
Familiarity with distributed systems design fundamentals and software architecture
Familiarity with computer science and operating systems fundamentals (e.g. program execution, memory management, networking)
Preferred Technical And Professional Experience
Bonus points for database fundamentals (more bonus points for C*)
Bonus points for experience with Linux containers and container orchestration (e.g. Kubernetes)
