The ONE Group Ltd

Software Integration Engineer

Company
Location
Norwich, England, United Kingdom
Posted At
8/14/2025
Description

Role: Integration Developer / Software Developer - 2 year FTC

Salary: up to £53,000 pa. 2 fixed-term contract

Location: Hybrid – Norwich (office presence required for key project phases)


We’re looking for an experienced Integration Developer to help deliver a high-impact transformation project. You’ll be connecting a brand-new, cloud-based customer experience platform with multiple business-critical systems, ensuring services are seamless, efficient and user-friendly. This is a chance to directly influence how thousands of residents and service users interact with key public services.


About the Role

You’ll play a pivotal role in ensuring smooth communication between the customer experience platform and a range of internal systems. Your work will support automation, streamline workflows, and improve customer interactions. This fixed-term position is ideal for someone with strong technical expertise, a solutions-focused mindset, and the ability to work closely with both technical teams and non-technical stakeholders.


Key Responsibilities

  • Collaborate with stakeholders to design and implement integrations that enhance the customer experience platform.
  • Develop integration solutions for:
  • CRM systems
  • Webforms
  • Workflow and Case Management tools
  • Identity and Access Management systems
  • Reporting and Analytics tools
  • Content Management solutions
  • Ensure integrations support automation, business rules and end-to-end data flow.
  • Troubleshoot and resolve integration issues quickly during the project lifecycle.
  • Document technical specifications, workflows and integration architecture.
  • Maintain compliance with GDPR and accessibility standards.
  • Provide technical expertise during platform mobilisation and handover.
  • Share knowledge effectively with internal teams and suppliers.
  • Identify quick wins for integration improvements.


Skills & Experience Required

  • Degree/professional qualification in IT, Software Engineering, or related field (or equivalent experience).
  • Proven track record of developing software integrations in a cloud-based environment.
  • Strong knowledge of REST APIs, JSON, XML and middleware.
  • Experience with CRM, case management and reporting tools.
  • Understanding of secure coding practices.
  • Comfortable working in Agile teams.
  • Strong problem-solving and communication skills.


Desirable

  • Experience in local government or public sector.
  • Knowledge of data protection law and web accessibility standards.


Working Model

Hybrid role – a blend of remote and on-site working, with on-site attendance for key delivery phases and collaboration sessions.


Keywords

Integration Developer, Software Integrations, REST API, JSON, XML, Middleware, CRM, Case Management, Public Sector, Agile, Cloud Platforms

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Software Integration Engineer | The ONE Group Ltd | Hunt UK Visa Sponsors