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Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)
Location: London
Description
We have a unique opportunity for two Solicitors / Chartered Legal Executives or Experienced Paralegals to join our Client Account Management team to undertake client secondments with some of our key clients on a rolling basis. The secondments will vary in duration and will be a mix of part time and full time depending on the requirement of the client (you will be employed by us on a full time or part time basis of between 28-35hours a week). We are looking for candidates to apply who are able to travel to London or Glasgow as this will be where the majority of the secondments will happen and are comfortable with some remote working. When you are not on secondment you will have the opportunity to handle your own caseload or assist on others cases in teams such as Casualty / Motor / Complex Injury.
At DAC Beachcroft, you'll benefit from working at one of the leading law firms in the country. Not only will you gain hands-on experience, but you'll also have the opportunity to expand your professional network by building relationships with key clients (including leading names in the insurance industry and corporate businesses, many of whom are household names). This is your chance to grow and thrive in a supportive and prestigious environment.
What you will do?
- Whilst on secondment you will work with the client to manage claims and provide expert guidance and advice on the most suitable course of action
- When not on secondment you will effectively run your of own caseload and/or assist on more complex caseloads, ensuring deadlines are met and claims managed proactively to conclusion.
- Ensure all work is carried out effectively to meet the needs of the clients, the commercial requirements of the firm and the quality standards to include:
- Adherence to internal and client SLAs, KPIs and protocols
- Achievement of agreed financial / non-financial targets
- Prompt billing and collection of WIP and disbursement
- Prompt and accurate provision of MI
- Supporting a clear case strategy which is adhered to, ensuring cases are run by you smoothly and balance the commercial interests of both the Firm and the client.
- Applying appropriate and current technical expertise and case law.
- Effectively managing risk and compliance issues within each case, ensuring any emerging problems are escalated promptly.
- Developing client relationships to maximise opportunities to meet and build rapport with clients, at all times acting as an ambassador of the firm.
- Contribute to Business Development and client relationship activity in support of the Client Relationship Partner where required.
- Maintaining and developing technical knowledge through attendance at training sessions and reading appropriate publications.
Who you are
- 3+ year experienced solicitors/Legal Executives or equivalent ideally with England & Wales Motor or EL/PL background, with England & Wales claims experience.
- Good organisation skills, able to work to deadlines, prioritise own workload, meet conflicting demands and has a strong work ethic.
- Able to produce work to a high standard, with excellent attention to detail and concern for quality of service.
- Someone who is enthusiastic about joining a well-established and highly thought of team and who can see themselves building a future with DAC Beachcroft.
- Eager to collaborate and build lasting relationships with colleagues, becoming an integral part of a growing team.
What's in it for you?
- High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).
