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Overview
We are looking for a skilled Architect/Designer with extensive experience in CSG (Communications Software Group), Configure Price Quote (CPQ), and Order Management systems specifically tailored for the telecommunications industry. The ideal candidate will have a proven track record in designing and implementing Product Catalog solutions, configuring CSG applications, and adhering to TMF (TeleManagement Forum) standards. You will be responsible for delivering high-quality BSS projects that enhance our operational capabilities and drive customer satisfaction.
Responsibilities
- Solution Architecture:
- Design and architect robust CSG and CPQ solutions that align with business objectives and enhance order management processes.
- Ensure the integration of Product Catalog management with CSG and CPQ systems for streamlined operations.
- Configuration Management:
- Configure CSG applications effectively, ensuring they meet the specific needs of the organization.
- Implement TMF standards to ensure compatibility and interoperability across systems.
- Project Delivery:
- Lead the delivery of multiple BSS projects from inception to completion, ensuring they are delivered on time and within budget.
- Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
- Product Catalog Development:
- Design and manage the Product Catalog, ensuring it is comprehensive, accurate, and effectively supports the sales and order management processes.
- Regularly review and update the Product Catalog to reflect changes in offerings and market demands.
- Stakeholder Collaboration:
- Engage with stakeholders to gather requirements, provide updates, and ensure alignment on project goals.
- Facilitate workshops and discussions to drive consensus on design choices and implementation strategies.
- Documentation and Governance:
- Create and maintain detailed documentation of architectural designs, configurations, and project plans.
- Establish governance processes to ensure compliance with TMF standards and best practices in BSS implementation.
- Continuous Improvement:
- Stay up-to-date with industry trends and emerging technologies related to CPQ, order management, and telecommunications.
- Identify opportunities for process improvements and innovation within existing systems.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in telecommunications architecture with a focus on CSG, CPQ, and Order Management systems.
- Proven expertise in configuring CSG applications and managing Product Catalogs.
- Familiarity with TMF standards and their application in BSS projects.
- Strong project management skills with experience in delivering multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders.
- Preferred Qualifications:
- Certifications related to CSG, CPQ, or relevant telecommunications frameworks.
- Experience with integration of CPQ solutions with CRM and billing systems.
- Knowledge of industry trends in telecommunications and BSS best practices.
