Solutions Analyst
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✈️ Let Your Career Take Flight
At Virgin Atlantic, we believe everyone has the potential to take on the world. Our vision? To become the most loved travel company. As we continue to evolve, we’re looking for bold thinkers and doers to join us in reimagining travel.
As part of our passionate, innovative team, you’ll be encouraged to challenge the status quo, tackle challenges big and small, and drive meaningful change. If you’re ready to help shape the future of travel while growing your career, this could be your next big adventure.
As a Solution Analyst, you’ll play a pivotal role in bridging business needs with technology solutions. You’ll capture and document requirements, translate them into functional and technical specifications, and contribute across the Virgin Atlantic development lifecycle — with a particular focus on our Holidays Reservation systems and associated platforms.
This role blends business analysis, process improvement, and testing responsibilities, supporting both business-as-usual (BAU) functions and transformational initiatives.
✈️ Day-to-Day:
Supporting the delivery of secure, high-performance technology solutions aligned with business objectives
Collaborating with key stakeholders to ensure requirements — functional and non-functional — are fully captured.
Work with QA and Technical Product Owners to align on requirements, testing, and delivery for high-quality product outcomes
Engaging internal and external suppliers throughout the delivery lifecycle.
Ensuring solutions align with Virgin Atlantic architecture and strategic roadmaps.
Planning and managing deliverables and timelines, escalating where needed.
Driving the quality and consistency of analysis deliverables to meet agreed standards.
Participating in cross-functional groups to promote best practices, process standardisation, and toolset optimisation.
Providing support during Change Release cycles
✈️About you:
Strong background in Software Delivery, QA Testing, and Process Improvement
Experience with multiple delivery methodologies (e.g. Agile, Waterfall)
Working knowledge of API integrations
Excellent documentation and presentation skills
Methodical, detail-oriented, and highly organised
Ideally, experience with integrating reservation systems and travel industry knowledge
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