Solutions Associate

Our Mission

The way businesses buy stuff is completely broken. Whether it’s SaaS, hardware, or contractors, the average B2B purchase takes over 3 months, requires 50+ emails, and involves multiple different stakeholders (IT, Legal, InfoSec, Finance, etc.). No one likes the way it is and it’s slowing businesses down.

Omnea’s platform handles the entire purchasing process: giving employees an easy place to make requests (Intake), managing the necessary approvals for the purchase to be made (Approvals Engine), and automating all renewals management & supplier risk assessments. Omnea gives both buyers, and finance & procurement leaders critical visibility into how, when, and why money is being spent.

Given the current market's increased focus on capital efficiency, there has never been a more vital time for businesses to use Omnea and get control of their spend. This is why we're one of the fastest growing Series A B2B businesses in Europe, backed by tier-1 VCs like Accel, First Round, &; Point Nine.

Welcome to Spend Control 2.0 — built for tougher times.

Overview

We’re looking for an exceptional Solutions Associate to join Omnea’s customer team. You’ll be excited to join an intense, fast-scaling enterprise SaaS startup with an experienced team and top-tier investors, and carve your path into startups and future Customer-team roles.

You will work on the behind-the-scenes of the deployment of the Omnea platform and key strategic modules, features & integrations, implementing the optimal solutions for our customers that deliver meaningful value. You’ll become a product expert and be the voice of product depth, and secure a great grounding to move into broader customer team roles within 1-2 years of joining.

You’ll be joining us at an incredibly exciting time, just as things are starting to take off! We're a Series A company having raised $25m from Accel, Point Nine, First Round, and 50+ renowned founders and industry experts. We’ve built an incredible & passionate team — every member was a top performer at their previous business - and our CEO, CCO & CFO went on a similar journey with Tessian, going from $0-30m ARR / $8-$500m valuation, and from pre-seed to Series C (Sequoia, Accel, etc.).

We've spent the past 24 months building & deploying our platform to many of the greatest tech companies out there (Spotify, McAfee, Onfido, Typeform, Proofpoint, Wise etc.), all whilst managing to stay lean & operate efficiently.

Now we’re ready to scale. We are looking for the most drive Solutions Associate out there to help make Omnea one of Europe’s leading tech businesses: come build with us!

What you can expect

You’ll do whatever it takes to support & champion our customers in their journey with Omnea.

You'll be supporting our S&I (Solutions & Implementation) Leads with product configuration, data preparation, and implementation over the first 12 months, as our S&I Leads mentor you into the more customer-facing aspects of the role, which you'll start to take on in months 12-24.

Over time, you'll have pathway opportunities into full stack Customer Solutions & Implementation (trusted consultant, implementation project management and workflow designer), Customer Account Lead (ultimate commercial & relationship owner, driver of advocacy, engagement and customer revenue), Customer Technical Solutions (product expert, integration specialist and technical advisor) or Sales Engineering (prospect facing consultant, product & process transformation expert) roles within the customer team.

The first 12-24 months will provide a great grounding in Omnea as both a product and a business, and you'll get to learn from a team of experts within our custo

mer function.You might be a fresh grad wanting to get a broad range of experience whilst being hands on with a one of the most exciting and fast growing earlyy-stage Enterprise B2B SaaS companies around. Or perhaps you have 3 years post-uni working experience in a professional role looking to transition into startups and tech, and put in the year or so of Omnea grounding and mentoring before moving into the full-stack S&I role.

Please note: our compensation is based on levelling during the application process, but the advertised band is expected to roughly proxy 0 (lower end) to 3 (top end) years of professional experience.

• You’ll join as an early hire in the Customer Team at one of Europe’s fastest-growing early-stage companies working alongside an experienced team who have done this before, with the best investors and teams out there
• You’ll learn how to deploy a new & evolving SaaS product to some of the Europe’s most renowned tech companies by actually doing it (we don’t expect you to know yet!)
• You’ll focus on setting customers up to be successful, ensuring their data is in great shape, and their configurations are implemented to the level of depth and sophistication to match the complexity of their companies
• You’ll become a product expert and be one of the best people in the company at configuring the product, building workflows, and developing new use cases.
• You’ll hone organisation and planning skills, as you help S&I leads in coordinating and driving towards launch, and achieving key milestones in the deployment

About you

We don’t expect you to know exactly how to do absolutely everything when you join! We are looking for someone with the right attitude & skillset to take on this challenge…

TL;DR: you’re ambitious & hard-working, and you’re as comfortable handling ‘nitty gritty’ product config as you are communicating to more senior stakeholders. You make up for any potential lack of experience with hunger and a constant growth mindset. You are someone who will succeed at whatever you put your mind to. You’re intelligent & can work stuff out. You derive energy from building meaningful relationships, successfully completing projects, and pleasing customers/clients.

• You have up to 3 years of experience in a top-tier & fast-paced environment; perhaps you had some excellent internships, maybe you've done a few years in consulting or been part of a startups before.
• You’ve got a track record of exceptional performance, whether it’s in academia, work, sport, or whatever else you’ve put your mind to
• You are tech-savvy and can figure out new products / tools / processes quickly. Perhaps you’ve excelled with tech as part of your job before or in your degree, or just like the idea of using tech to solve problems. You’ll need the skillset, patience, and desire to become an Omnea product expert
• You work hard & care lots about your work. You are ambitious & want to have a successful career. This requires sacrifice & dedication but you think it’s worth it, and you're willing to put in the effort over the first 12-24 months to get a great grounding in the nitty-gritty of our product
• You’re highly organised and have an incredible attention to detail - you are a master of juggling lots of things at once
• You're eager to learn. You're early in your career and are eager to soak up knowledge, and put in the work that will pay off down the line.
• You care about good communication and how you present yourself, and you're keen to grow into roles within our Customer team, where communication is at the h eart of what we do!
• You’re entrepreneurial and want to be part of building something & making an impact.

At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out.

A few things to note:

• We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time.
• We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive.
• We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).