Solutions Consultant - 12 Months Maternity Leave Fixed Term Contract

London, England, United Kingdom

7/18/2025

We are seeking a highly experienced and dynamic Solutions Consultant available to work on contract to join our team in London. This is a critical client-facing role, responsible for understanding complex business challenges that can then be translated into solutions that we offer.

The ideal candidate will possess a strong blend of technical expertise, consultative selling skills, and a proven track record of delivering value-driven outcomes for enterprise-level clients. You will act as a trusted advisor, translating client needs into comprehensive solutions that leverage our platforms and services, particularly within the ecommerce industry.

Client Discovery

• Participate in discovery sessions with prospective and existing clients to deeply understand their challenges, business objectives.
• Identify technological gaps, operational inefficiencies, and areas for improvement within their existing work streams.
  
  
  

Solution Design & Proposal

• Develop compelling proposals, presentations, and solution maps that clearly articulate value, ROI, and implementation strategies.
• Collaborate closely with sales, product, and delivery teams to ensure proposed solutions are technically feasible and meet client expectations.
  
  
  

Technical Consultation & Expertise

• Serve as the primary technical expert during the sales cycle, answering detailed product questions, addressing technical concerns, and guiding clients through complex solution designs.
• Conduct engaging product demonstrations and workshops, showcasing the features, capabilities, and benefits of our solutions tailored to specific client use cases.
• Lead or support trials to demonstrate the effectiveness and feasibility of certain proposed solutions.
  
  
  

Implementation & Support (Pre-Implementation Focus)

• Provide expert guidance during the pre-implementation phase, ensuring a smooth transition from sales to delivery.
• Act as a liaison between the client and internal delivery teams, ensuring clear communication of requirements and expectations.
• Contribute to the development of solution documentation, including scope, requirements, and technical specifications.
  
  
  

Market & Product Insight

• Stay abreast of industry trends, market dynamics, and competitive landscapes.
• Provide valuable feedback to product development teams based on client needs and market insights.
  
  
  

Skills And Qualifications

• Proven experience (ideally 3+ years) as a Solutions Consultant, Pre-Sales Consultant, or similar client-facing role in a SaaS organization.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience responding to RFPs/RFIs and crafting compelling proposals.
• Strong analytical and problem-solving abilities.
• Self-motivated, organized, and capable of managing multiple priorities in a fast-paced, dynamic environment.
• Proficiency with CRM systems (e.g., Salesforce) and collaboration tools.