Solutions Specialist

Mobile Solutions Specialist

We’re looking for a Mobile Solutions Specialist to join our growing Mobile Solutions team.

Reporting into the Mobile Solutions Team Leader, we need an individual who will thrive on retaining business and keeping our customer-base happy and satisfied.

“a great place to work, a great place to be a customer”

Responsibilities, not limited to:

• Maintain and grow gross margin (GM) across our existing client base.
• Drive high-energy outbound and inbound sales calls to generate Telecoms and ICT sales.
• Make informed decisions to protect and expand the account base.
• Communicate effectively with clients, ensuring strong relationships.
• Prepare proposals, monthly reports, and hit KPIs and sales targets.
• Generate new leads and create a nurturing pipeline for sales teams.
• Continuously update product, service, and market knowledge.
• Collaborate with the team to maximise database potential and identify cross-selling opportunities.
• Manage contract end dates, ensuring the Chess product portfolio is well-positioned.
• Re-engage with dormant leads, cleanse customer data, and reignite opportunities.

The Candidate:

• Experience in a sales-driven and retention-based position.
• Great ability to work under pressure & meet growth targets.
• Excellent telephone sales skills and ability to articulate the value of staying with Chess.
• Effective communicator with superb negotiation skills.
• Ability to work under one’s own initiative, as well as part of a team.
• Interested and enthusiastic about self-development.
• Adaptable to change.
• Strong mathematical ability.
• Problem solver with great analytical skills.
• Telecom’s knowledge/experience is preferred.

Why join Chess?

Chess is one of the UK's leading independent and trusted technology service providers, employing over 360 skilled people across the UK, supporting over 21,000 UK businesses.

Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit.

We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than fourteen years in the top 100.

Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business.

We believe that “if you’re not growing, we’re not growing”.

Salary details: Up to £25,000 dependent on experience.

Benefits include:

Health & Wellbeing

• UK Healthcare (opt-in) for access to private healthcare support
• Healthcare support – eye tests, flu jabs, on-site health screens
• Mental health support for your wellbeing
• Wellbeing Day – available after 1 year
• Half-Day Friday
• Hybrid Working Support – allowance towards a desk and chair
• 20 days paid holiday, increasing with service to 24 days, plus public holidays
• Buy & Sell Holidays Scheme – 2 opportunities per year to buy or sell up to 5 holidays

Rewards & Recognition

• Access to Perkbox: hundreds of discounts on shopping, travel, fitness and much more.
• Loyalty Point Scheme – Earn yearly points based on your tenure, starting from your second year, to unlock enhanced benefits and rewards
• £100 matched charity donation annually, plus payroll giving options
• Recognition platform – celebrating your achievements and milestones

Career Growth & Culture

• Learn 2 Earn Scheme – bespoke development to boost your salary
• Regular team engagement events – from socials to celebrations
• A culture that values tenacity, creativity and collaboration

Hours: A standard week is 37½ Monday to Friday

At Chess we offer many flexible working options, and we have both full-time and part-time working hours available. Chess pride themselves on being an inclusive employer, so if you want to find out more about our flexible working arrangements this can be discussed with your application.

Working location: Flexible, hybrid working position.

Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion.

Is Chess the place for you?

If you are looking for a career that brings exciting challenges and opportunities, then Chess is the place for you.

Please email your CV and covering letter to our Recruitment Department at: [email protected].

Upon submission of your completed application to Chess, either through direct application or speculative, you hereby agree to the processing of your personal information as per the guidelines set out within our Privacy Policy and to allow for the seamless and secure processing of your information throughout Chess’s recruitment and hiring practices.