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Job Category
Operations
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Slack is looking for a strategic, results oriented Sr. Analyst with strong analytical and program management experience to join the Sales Strategy and Programs team. This is a unique opportunity to join a team passionate about a blend of long-term strategic thinking and operational execution. The role combines the creative process of crafting prescriptive programs and strategies, with the “business end” of operationalizing these programs with sales teams to ensure they are executed and produce results. The team works closely with executives and cross-functional partners as trusted advisors to drive large-scale impact and transformation across the GTM engine of Slack. In this role, the candidate will help define, shape, and deliver on GTM initiatives and programs, providing analytical insights required for successful execution. This is a high impact role, with quickly changing priorities and demands, in which the candidate will think strategically, arrive at a focused execution plan, and lead the plan to fruition.
What You Will Be Doing
- Help to define, drive, and deliver strategic programs in partnership with sales leadership team and functional teams
- Assist in reporting and operationalizing key performance metrics, developing reporting tools and dashboards to help drive insights and actions
- Frame and break down complex problems into key components, derive insights, and provide actionable recommendations to drive tangible business outcomes
- Act as a strategic thought partner to various members of Sales Leadership team, helping define and deliver on the sales strategy and program across the business
- Identify inefficiencies, implement change management solutions, and track progress through planning, process, and tool improvements
- Assist as a hub for cross-functional teams (including Sales, Product Management, Marketing, Business Development, and other internal groups, etc.), and facilitate collaboration towards achieving common goals and outcomes
- Define key performance metrics and targets, create reports and dashboards to derive insights into the health of the business, identify areas of weakness and present improvement recommendations to sales leadership
- Build executive-level presentations for both local and global leadership reviews; coordinate monthly pipeline reviews
- Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes
What You Will Bring
- These skills and proficiencies will help ensure your success in the role:
- Leverage reports and data to gain qualitative insights into a business challenge
- Understand a salesperson’s mentality and what they need in a program to be an effective seller
Structured project manager
- Able to lead multiple, challenging partners
- Understand all aspects of a sales play / program (from ideation to craft to execution to tracking)
- Creative approach to crafting compelling and engaging sales programs
- Effective networker that builds relationships across an organization
- Strong communicator, able to quickly think on your feet, and deal directly with senior sales leaders
- Able to look at your previous work, objectively evaluate it, learn from it, and adapt and improve
- Dependable and encouraging team player
What We Are Looking For
- Some professional experience, ideally in consulting or sales strategy/business operations roles
- Experience with quantitative analysis
- Ability to translate sophisticated information into easily consumable insights
- Self-starter and high degree of motivation to go above and beyond the task at hand
- Excellent communications and presentation skills
- Experience with Salesforce reporting a plus
- Bachelor’s degree preferred
- English language (both written and spoken) is a must
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best, and our AI agents accelerate your impact so you can
do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
