Sr. Digital Marketing Experience Manager

Are you our "type"?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

We’re looking for an experienced Senior Digital Experience Manager to turn our flagship sites into subscription first growth engines, blending self serve SaaS checkout with enterprise B2B lead capture. This role will own the entire customer journey, from first touch to post purchase expansion, by shipping friction free flows, high performing landing pages, and data driven SEO/CRO programs. The role will collaborate daily with regional and Global Marketing, UX, Product, Engineering, and Content teams whilst the role steers the website backlog and decide what areas to focus on next.

Responsibilities

• Develop and execute a website strategy that drives acquisition, retention, and expansion.
• Map and optimize customer journeys to remove friction and lift conversion rates.
• Own the website Jira backlog; set sprint goals with Product and Engineering.
• Lead a CRO roadmap—hypothesis writing, test design, QA, and rollout.
• Personalize experiences for visitors, customers, and high‑value prospects.
• Partner with Regional Marketing, UX, and Content to align campaigns and messaging.
• Safeguard a consistent brand experience across web, and mobile.
• Own on‑page and technical SEO to capture high‑intent demand and organic growth.
• Hit Core Web Vitals, page‑speed, and mobile‑first best practices site‑wide.

Requirements:

• 7+ years in web marketing or demand gen within SaaS / B2B, or equivalent
• Proven hands‑on experience turning a brochure site into a subscription SaaS portal.
• Demonstrated track record scaling lead‑gen via landing‑page experimentation and MA automation.
• Proficient with VWO/Optimizely, GA4 or Adobe CJA, SEMrush/Ahrefs/Screaming Frog, Marketo, Shopify, Drupal or another headless CMS.
• Fluent in agile ceremonies and backlog ownership.
• Data‑literate—SQL or BigQuery a plus.
• Comfortable working with Finance/Legal on subscription compliance (VAT, GDPR, payments).

What is in for you:

• Hybrid work arrangements and competitive paid time off programs.
• Comprehensive commercial medical insurance coverage to meet all your healthcare needs.
• A creative, innovative, and global working environment in the creative and software technology industry
• Highly engaged Events Committee to keep work enjoyable.
• Reward & Recognition Programs (including President's Club for all functions)
• Professional onboarding program, including robust targeted training for Sales function
• Development and advancement opportunities (high internal mobility across organization)
• Great pension scheme to save for your future, and so much more!

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Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.