Sr. Product Manager - Tech, Ring Business

London, England, United Kingdom

7/3/2025

Description

We are looking for a Senior Technical Product Manager to build experiences and services for our business customers as we look to build out the Ring Business Experience focused on delivering value for SMBs. You will build solutions that directly address the unique security and operational needs of our business customers. In this role, you'll thrive on cross-functional collaboration, technical prowess, and a keen business sense—propelling us towards seamless device experiences and raising the bar on performance.

Key job responsibilities

• Organize pre-launch product testing (trials);
• Run customer researches, expert interviews and competitors’ analysis to understand pain points and gaps;
• Define mechanism collect customer feedbacks and translate those feedback into a product roadmap;
• Identify product opportunities to better serve SMB customers, size effort and opportunity, write PRFAQs and BRDs;
• Partner with US Product and Eng team to define the SMB product roadmap for international countries and overseen the development till launch;
• Provide reporting for SMB: deliver weekly and quarterly business reviews (WBR & QBR) to measure performance and guide strategy optimization.
  
  

About The Team

Since 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell to the award-winning Ring Alarm and Ring Alarm Pro systems, Ring’s smart home security product line, as well as the Neighbors app, offers users affordable, innovative security options for the home and neighborhood. No matter what customers are looking for, Ring has a variety of devices, services, and features to meet a wide range of security needs.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience in technical product management, program management or engineering
• Experience with end to end product delivery
  
  

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Company - Amazon EU SARL (UK Branch)

Job ID: A3024699