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Your Impact:
We're looking to welcome a Project Manager to join their growing UKI Professional Services Team. You are a collaborative, adaptable, and communicative communicator who can establish and grow relationships during customer engagements within Agile, hybrid, and traditional projects.
Open Text Professional Services helps customers plan, govern, and execute their journey to IT value so they can run and transform simultaneously. Our services offer the tailored solutions needed to plan, build, run, and continuously optimize.
What the role offers:
- Project governance and management including planning
- ,Provide customers with a single point of contact for all the Open Text solutions
- ,Provide a responsive resource to the customer throughout specific engagements that can adapt to their internal processes
- ,Keep the customer informed throughout periods of specific activity and engage in the collaborative development of Open Text solutions
- .Managing project finances (costs, revenue, P&L, forecasts) to meet or exceed budgets/targets
- ,Achievement of the Professional Services target for the customer(s) to which the Project Manager is aligned
- ,Achievement of Delivery Margin targets on activities following successful proposals
- .Customer relationship management for delivery engagements
- ,Build relationships with valued customers
- ,Establish relationships with customer sponsors, their teams & other key influencers in the customer, including the wider business when appropriate
- .Commercial Management (working to contract (SOW))
- ,Make sure customer expectations are aligned with Open Text product capabilities and with what the customer is paying for; both what they have licensed and the services they have acquired
- .Work with Open Text business units to ensure the customer gets what they have paid for
- .Team management
- ,Includes both internal and external resources
- ,Mentoring and encouraging skill development of project team members
- ,Providing performance review input and development recommendations for team members
- .Support sales and presales in identifying new opportunities within customers, assist in assessing and qualifying opportunities, assist in shaping proposals / SOWs and in managing these through approval/governance
- .Being an ambassador for OpenText, its products, and its services
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What you need to suceed
- : Previous demonstrated experience in project management ideally within a professional services organizati
- onExperience managing software implementation projec
- tsExperience in leading large/complex, multi-faceted, multi-end-user business organizatio
- nsAbility to develop and maintain strong, productive relationships with customers, partners, and other external organization
- s.Must thrive in a fast-paced, results-oriented, collaborative, matrixed environmen
- t.Experience working with the UK Governmen
- t.Excellent communicator at all leve
- lsExperience with Agile (preferably Scaled Agile) frameworks, methods, and technique
- s.Experience with traditional waterfall method
- s.Bid management/business developmen
- t.Project risk managemen
t.
The successful candidate must be able to obtain and maintain a high level of Security Clearance. This is a hybrid role, and the successful candidate will be required to work from various customer locations on a regular basis (3 days per wee
k).
One Last Thi
ng: OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Within Professional Services you can expect supportive engagement from your manager, you will be part of a friendly and diverse team, you will be expected to obtain and maintain the appropriate certifications for your role through training & memberships, and will have access to local and worldwide opportunities for growth within Professional Services and the wider Open T
ext.