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Description
Amazon’s Tax Engine organization is building the next generation of solutions to shape the way that we calculate, collect and invoice tax information as one of the world’s largest collectors of online indirect taxes and fees. The Tax Engine organization’s mission is to ensure that Amazon has the right technology and processes to remain accurate and adaptable in a rapidly changing business and tax environment.
That’s where you come in. We’re looking for a Sr. UX Designer to join us in London and help build the future of Tax Engine’s document printing product, which is responsible for generating billions of business-critical documents (e.g. tax invoices, commercial and transport documents) every year. You will join a team that is in the initial phase of the product lifecycle and have the opportunity to create a new customer experience from the ground up for a portfolio of new internal products.
As a Sr. UX Designer, you will be responsible for relentlessly advocating for best-in-class CX for our product. The role will involve close partnership with product and software engineering teams, and partner teams to drive customer-focused innovation for a product that is used extensively within Amazon to serve millions of customers around the world. You will collaborate with other designers and researchers to generate innovative ideas and simplify the experience for users to onboard and manage their business through our document printing product. As we are in the early phases of our product lifecycle, you should be comfortable working in an environment of significant ambiguity, using your design expertise to create data-informed design solutions.
This is a great opportunity for a highly motivated person interested in taking a leadership role in setting the design direction for the internal web applications that are needed by users of our brand new suite of products. As the Sr. UX Designer in this role, you will have a significant impact on the user experience touching nearly every Amazon line of business.
Key job responsibilities
In This Role, You Will
- Simplify and distill complex business processes into an intuitive and elegant UX.
- Create process flows, storyboards, conceptual diagrams, wireframes, prototypes, and visual design specifications (redlines) to effectively communicate high-level design strategies and detailed interaction behaviors.
- Work across multiple organizations to identify overlaps and efficiencies in design and product thinking.
- Handle multiple projects in an agile, fast-paced environment.
- Use data and customer insights to confidently defend design solutions with senior leaders.
- Promote collaboration and facilitate communication with stakeholders across diverse disciplines and geographies.
- Foster a customer-obsessed design culture by sharing best practices and influencing product strategy.
- Use business requirements and customer research to assist in developing scenarios, use cases, and high-level requirements.
- Use systems-level design thinking to drive design solutions that scale.
Basic Qualifications
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- 8+ years of UX designer or interaction designer experience
Preferred Qualifications
- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon UK Services Ltd.
Job ID: A3022424
