Staff Manager

CompanyFirst Bus

LocationCity Of Bristol, England, United Kingdom

Posted At1/5/2026

UK Visa Sponsorship Analytics

Occupation Type

Human resource managers and directors

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£52,900 (£27.13 per hour)

Occupation rate applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Location - Bristol

We have a great opportunity for a Staff Manager to join our Bristol team on a full-time permanent basis.

The successful candidate will support and deputise for the Operations Manager to manage all aspects of operational performance including on time performance, delivering excellent customer experience, while managing a governance agenda that supports legislative, process and policy compliance, within the operational excellence framework.

You will engage front line colleagues though effective communication, active listening and recognition Work within and embed the divisional governance framework set by the Operations Steering Group, ensuring that the operational excellence policies and procedures are adopted within the depot.

Key Responsibilities

Lead and inspire the depot operations team, ensuring compliance with policies and legislation.
Drive performance and punctuality, reducing lost miles and delivering key KPIs.
Support training, induction, and development to build a high-performing, engaged team.
Foster collaboration across operations, engineering, and service performance teams for a seamless customer experience.

Manage driver performance, job chats, and employee relations, including absence and disciplinary processes.

Maintain accurate records and oversee operational costs within budget.

Build strong relationships with trade unions and external stakeholders.

Champion continuous improvement and innovation in all aspects of operations.

What we're looking for:

Previous management or supervisory experience (within the bus/transport industry preferred, but not essential).
Excellent computer skills
Professional knowledge of Road Traffic Act and Employment legislation
Ability to lead and inspire people to seek and follow operational best practice.
Knowledge of employment legislation
Excellent planning and prioritising skills
Self-motivated with a positive approach to change
Excellent customer focus

Rewards & Benefits

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support

We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc

Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass

Cycle to work scheme

25 days' holiday + bank holidays

Pension scheme and chance to buy discounted First Group shares

Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Please apply now. We look forward to receiving your application.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.