Stakeholder and Partnerships Manager

Stockton-On-Tees, England, United Kingdom

6/20/2025

Job Description

The role of the Stakeholder and Partnerships Manager is to support management of relations with key important local stakeholders, including residents and the wider community living close to Teesside project sites/facilities. This could potentially involve several thousand people due to the footprint of the project. This is a contract position.

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Responsibilities

The Stakeholder and Partnerships Manager will act as a frontline engagement lead in the region, be the key point of contact for community members and will play an integral role in implementing NZT P’s overall community relations strategy at the local level.

The stakeholder and partnerships manager will support the development and delivery ofacommunity engagement plan to help build relationships with local communities based on trust and mutual respect. Key elements of the plan will be to communicate the goals and impact / benefits of the project to the community, represent and respond to community concerns, ensure issues are resolved promptly, fairly and consistently, and secure and seek to maintain broad and long-term community support for the project.

Key Responsibilities Include

• Local stakeholder management: Develop & manage an integrated stakeholder engagement strategy at the local level
• Community engagement including:
• Community stakeholder mapping: Map community stakeholders, including neighbours and their needs, interests and concerns to inform project decision-making.
• Information sharing: Establish an effective information sharing mechanism to keep the community up to date about the projects and their progress,including supporting the setup of a community Liaison Group Forum . Provide regular feedback to project teams about community concerns and priorities and recommend intervention strategies where needed.
• Arrange and attend community meetings and support coordination, prepare information materials, etc.
• Community grievance management: Manage verbal or written grievance from the community, including reporting and, working with project team and contractors, take necessary steps to seek a resolution; identify issues/key trends and share with the project team.
• Reporting and documentation: Report against key performance indicators (KPIs) and major and minor incidents and emerging issues in the community (temperature check’); Report and monitor progress of engagement actions and plans and course correct as needed.
• Crisis management: Participate in incident and crisis response training. Support incident and crisis response activities, as required. Explain issues relating to safety, security and emergency risk to community members.
• Social investment (SI): Promote, coordinate and support implementation of SI initiatives in the region. Provide information to the community on the goals and objectives of initiatives; gather feedback from community members on the effectiveness of the programme to feed into programme assessment and decision-making; and represent NZT P at relevant SI and stakeholder events.
• Local communications: including coordinating related activity being undertaken by Net Zero Teesside Power’s construction partners.
  

This role will be a crucial front-line role where the ability to develop and maintain strong relationships will be crucial for the candidate's success in the role and the success of the project. A strong candidate will be expected to build on past experiences and demonstrate familiarization with and willingness to adopt best practices/processes around community engagement.

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Qualifications

• A good understanding of local stakeholder expectations, needs, interests and concerns. Knowledge of, or existing relationships with, key figures in the Teesside community, including residents.
• Understanding of local socio-economic and political matters. Familiarity with local geography and some knowledge of local history.
• Understanding of local views on industry and industrial development in region.
• Ability to build relationships and engage with different stakeholder groups, including elected members, community assemblies & other community groups e.g., resident & tenant associations, using appropriate engagement techniques
• Excellent communications skills, both verbal and written. For example:
• Ability to communicate effectively with diverse audiences from different social groups and translate technical jargon into meaningful narratives
• Ability to articulate procedures (e.g. grievance mechanism or emergency response procedure) to local community members
• Ability to build rapport and foster good working relationships with diverse members of the local community.
• Ability to mediate where there is conflict between community concerns and organisational goals
• Experience of working as part of multidisciplinary team
  

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