Store Manager

This is your chance to run a store like it’s your own business—driving results, inspiring teams, and shaping an unforgettable experience for every customer who walks through the door. As Store Manager, you’ll be the heartbeat of the store, leading from the front and setting the pace across commercial performance, visual excellence, brilliant service, and people development. You’ll bring energy, strategy and vision—creating a store environment that’s safe, inclusive, high-performing and full of pride. If you’re ready to lead bold change, build a winning team, and deliver retail at its best—this is the role for you.

This is an expression of interest for Store Manager opportunities across the UK, with store sizes varying from Simply Foods to flagship locations. Register now to be considered for upcoming roles in your region!

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What You’ll Do

• Lead the delivery of the full retail plan across all store functions: commercial, operations, people, customer and visual merchandising.
• Drive sales and profitability by owning the Store P&L and using data to make smart business decisions.
• Set clear strategic direction for the store and hold line managers accountable for delivering their part.
• Champion a safe, legal and high-performing store environment, protecting the M&S brand at every level.
• Inspire and grow your leadership team, embedding a culture of continuous improvement and digital capability.

Who you are

• Proven experience leading high-performing retail teams in a fast-paced, customer-led environment.
• Strong commercial awareness with the ability to use insight and performance data to drive action.
• Deep understanding of store operations, visual merchandising, people processes, and legal compliance.
• Excellent communication and coaching skills, with the confidence to lead change and tackle difficult conversations.
• A digitally savvy mindset with the resilience, adaptability and strategic thinking to lead through transformation.