Store Manager - Bond Street
Company
Location
London, England, United Kingdom
Posted At
9/2/2025
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Description
Position
Loro Piana is looking for an exceptional Store Manager to guide our Bond Street Flagship store, leading a team of 25 and growing members. As a brand ambassador, you will drive sales, client relationships, and team development, ensuring excellence in every aspect of the store’s performance.
Job Responsibilities
Sales & Business Development
Loro Piana is looking for an exceptional Store Manager to guide our Bond Street Flagship store, leading a team of 25 and growing members. As a brand ambassador, you will drive sales, client relationships, and team development, ensuring excellence in every aspect of the store’s performance.
Job Responsibilities
Sales & Business Development
- Lead by example on the shop floor, inspiring the team to exceed KPIs and deliver top-tier service
- Analyze market trends, identify growth opportunities, and implement sales strategies
- Maintain Loro Piana’s luxury standards, reflecting the brand’s DNA
- Cultivate strong relationships with VIPs and top clients, enhancing brand loyalty
- Ensure the team delivers exceptional service, providing coaching and training as needed
- Handle customer inquiries and resolve any service issues with a client-first approach
- Recruit, train, and develop a high-performing team, fostering a culture of excellence
- Monitor performance, set clear objectives, and provide ongoing feedback
- Organize daily and weekly meetings to align the team on goals and priorities
- Ensure smooth store operations, from stock management to compliance with internal policies
- Oversee visual merchandising to maintain an impeccable luxury presentation
- Collaborate with internal departments to optimize logistics and product availability
- Proven experience in luxury retail management
- Strong leadership, communication, and business acumen
- Passion for Loro Piana and deep knowledge of luxury fashion
- Proficiency in Microsoft Office and SAP Retail (preferred)
- Fluent English; additional languages are a plus
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