Store Performance Planner

As a Store Performance Planner, you play a critical role in proactively supporting our Main Chain Food Store Estate for all long-term forecasting and changes to store demand.

A role in the Store Performance Team involves stores being at the heart of what we do; working collaboratively with Store Operations, Supply Chain, SRD, and Category teams. You will actively identify opportunities to improve store sales, availability, and waste to drive positive volume and sales growth, whilst being able to quickly root cause and identify solutions to any issues.

This is an exciting role that gives you the opportunity to work alongside many functions of the business to enhance store performance.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
• Attractive annual bonus, based on company performance and personal goals.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day – A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes

What you'll do

Your key accountabilities will include

• Play your part in the delivery of the Food Group Sales, Availability and Waste targets.
• Accountability for proactively driving the performance in stores across Workstreams and Categories.
• Actively identify opportunities to improve sales, availability and reduce waste to drive positive business performance.
• Deliver great forecasting, such as for: local events, recapture and deflection and disruption to trade,
• Co-ordinate store forecasting for major business events including Christmas & Easter.
• Exploit business reporting solutions and tools available to provide periodic trend analysis on performance to drive swift decision making and actions.
• Own workstreams end to end, to support stores and drive improvement across the business.
• Build on and establish great relationships across the business to create awareness and improve Store Performance.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process