Strategic Account Manager

Strategic Account Manager

Salary: £60,000 basic salary, £115,000 realistic OTE (uncapped)

Location: London (Hybrid - 2 -3 days in office per week)

Job Description:

Working directly with our Commercial Director and Executive Leadership team, this role takes on the significant responsibility of representing the market-leading Chambers brand with our most important Strategic Accounts (global elite law firms), across the multiple Chambers offerings.

This is a client-facing role, where the candidate is expected to forge and deepen relationships with key existing clients, as well as drive new business opportunities with high-profile prospects.

Why you should apply:

• Represent a highly respected brand in front of its most important clients.
• Full control of an existing book of enterprise-level business (£1mill+ ARR), reporting directly into the Commercial Director.
• Join an established and ever-expanding organisation with a track-record of consistent business growth. (4+ years of consistent annual sales growth of 20% globally)
• Huge opportunity to renew, upsell and prospect existing accounts across our expanding portfolio of products coming to market this year.

Main Responsibilities:

• Manage and grow (upsell/cross-sell) an existing book of key business through value-based selling, with a key focus on Chambers’ data and analytics products (Chambers Insight).
• Maintain strong sales pipeline, produce high-quality proposals and accurate monthly forecasts.
• Balance short and long-term account objectives through innovative account management.
• Strengthen existing relationships whilst proactively forging new relationships with strategic stakeholders within global law firms (e.g. Managing Partners, CMOs, Heads of BD etc.)
• Detailed global account mapping to identify white space and new buyers/influencers to drive upsell and cross-sell opportunities.
• Meet clients face-to-face across the UK and abroad. The role requires travelling a few times a year to develop the right relationships.
• Collaborate with internal teams including Customer Success, Product, Marketing, Events, Research to ensure the client experience is aligned with the value of the Chambers brand.

As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker’s door is always open.

You will work flexibly in our Fleet Street office, 2-3 days a week, together with the rest of the Sales team, and meet with clients in-person where possible.

Required Experience:

• A track record of success in previous enterprise-level sales or account management positions.
• Experience in a similar, complex sales environment (e.g. SaaS, Professional Services or subscription sales within BI, data or research).
• Background selling into law firms/legal sector, including face-to-face pitching/presentations with senior stakeholders.
• Innovative approach to driving new business opportunities.
• Ability to manage commercial relationships strategically, balancing short and long-term goals
• Creative problem-solving skills with an ability to translate business requirements into value propositions.

Person Specification:

• Ability and desire to succeed, proactive/self-starter
• Executive-level communication skills
• Self-motivated and target-driven
• High attention to detail
• Exceptional organisational and time management skills
• “No Limits” mindset

About us:

Chambers and Partners is the world’s leading legal rankings and insights intelligence company.

For 35 years, Chambers has differentiated the very best legal talent by identifying and ranking law firms and lawyers globally.

The Chambers’ research methodology is unrivalled in accuracy, depth and quality, delivering indispensable data insights based on rankings that truly reflect ability and talent.

Chambers has since embarked on a business transformation project, with the goal of building on its reputation as the gold standard in legal rankings and directories to develop a world class range of digital products, intelligence and data analytics services.

Our Purpose is to differentiate the best legal talent for when it really matters. Our Mission is to independently research the global legal market, to champion exceptional talent and deliver indispensable insights. And our Vision​ is a world where important legal matters are always addressed with the best intelligence and professional expertise, wherever it exists.

We continue to invest and innovate to deliver data-led platforms, enabling law firms to provide the right services and in-house counsel to partner with the right firms.

Equal Opportunity Statement:

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.