Strategic Account Manager

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat Group?

• Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in having one-third of our executive team and 60% of our board represented by women.
• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.

Overview:

We are seeking an experienced and dynamic Senior Account Manager specializing in Maritime sales to join our team. The ideal candidate will be a key member of our sales team focusing on Maritime Satellite Connectivity markets for Eutelsat OneWeb’s Connectivity business, Globally. They will need to possess deep knowledge in satellite services with a proven track record in sales within the satellite industry.

In this role, there will be the opportunity to manage important and well-established customers and close high value deals. The candidate will be responsible for developing and executing strategies to maximize revenue, strengthen client relationships, and drive overall business objectives.

The position will report to the Strategic Account Director for Global Maritime.

Responsibilities:

• Sales Strategy Development: Assist the Strategic Account Director in strategic planning, account management, and execution of key initiatives to ensure alignment with overall business objectives.
• Customer Relationship Management: Cultivate and maintain strong relationships with key distribution partners, serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service.
• Business Development: Drive growth initiatives by identifying new business opportunities, including partnerships, alliances and new market segments to expand our market presence.
• Customer Feedback: Gather and relay customer feedback to internal teams to drive continuous improvement in products and services.
• Sales Target Achievement: Develop and implement strategies to achieve revenue targets, including upselling and cross-selling additional products and services to existing clients. Meet and exceed sales targets and key performance indicators (KPIs) by leveraging a consultative sales approach.
• Collaboration: Collaborate closely with internal teams, including sales, marketing, product development, and technical support, to ensure seamless execution of client initiatives and projects.
• Market Analysis: Keep up to date on current market conditions to stay informed about industry trends, market developments, and competitor activities to identify opportunities and threats, informing strategic decision-making and business planning.
• Reporting and Analysis: Monitor account performance data, and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems.
• Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities.

Qualifications:

• Bachelor's degree in business management, administration, marketing, communications, telecommunications or a related field.
• Proven track record of success in account management, business development, or sales within the satellite or telecommunications industry, with a minimum of 5 years of experience.
• Ability to work collaboratively in a team environment and across departments.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
• Strategic thinker with a customer-centric mindset, capable of identifying opportunities and developing solutions to meet client needs.
• Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions to drive business growth.
• Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs.
• Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications.
• Strong understanding of satellite communications technologies, services, and industry trends.
• Ability to travel as needed for client meetings, conferences, and industry events.
• Proactive approach in resolving problems and issues

Where You’ll Be: London, UK.

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This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.