Strategic People Partner

Salary: £63,978 plus London Allowance if applicable

Closing date: 31/08/2025

Location: Blended between office and home (England and Wales). Time in office negotiable

Citizens Advice is a charity working for the whole of society - whoever you are, whatever your problem. We provide practical advice people can really trust, when they really need it, supported by volunteers who are at the heart of the communities they serve.

Help Shape the Future of Citizens Advice

Are you a forward-thinking leader ready to drive real organisational change? Citizens Advice is seeking an exceptional Strategic People Partner to join our senior leadership team, a unique and high-impact role that places you at the very heart of business strategy and transformation.

This isn’t your typical HR role. As a Strategic People Partner, you’ll be embedded directly within the business, reporting to an Executive Director, and working in close collaboration with the Directors of People Services and Products and Organisation Design and Development. Your influence will stretch across workforce strategy, culture transformation, leadership development, and long-term capability building; all driving our mission to deliver for the communities we serve.

What you'll do:

• Act as a trusted strategic advisor to executive leaders, embedding people strategy into business planning.
• Lead workforce planning, talent management, and succession strategy for sustainable organisational growth.
• Drive culture change and inclusive leadership through insight-led, values-driven interventions.
• Use data and analytics to shape decisions that improve performance, engagement, and equity.
• Be a change leader, building resilience and future-ready capabilities across the organisation.

What we're looking for:

• CIPD Level 7 or equivalent experience in senior strategic partnering.
• Proven success in organisational development, culture change, and transformation in complex environments.
• Sharp strategic thinking, outstanding influence at the exec level, and data-driven insight.
• Deep knowledge of talent strategy, workforce planning, and engagement.
• Strong communication and coaching skills — and a passion for equity, diversity and inclusion

Why Citizens Advice?

Join a respected, mission-driven organisation where people and purpose align. You'll be part of a dynamic leadership team shaping the future of one of the UK's most impactful charities. If you’re looking to lead meaningful change, this is the opportunity for you.

Apply now to transform the way we work and the lives of those we serve.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.