Strategy and Operations Manager
Company
Location
London, England, United Kingdom
Posted At
8/7/2025
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Description
Location: London (4 days in office)
Type: Full-time, Permanent
Team: TradeOS, a product innovation team within Checkatrade
Why this role matters
Tradespeople in the UK waste hours every day on mindless admin — chasing messages, tracking payments, and trying to remember what they agreed and with who. TradeOS is here to change that.
We’re a small, interdisciplinary team at Checkatrade, building an AI-led product to save UK tradespeople time. We work like a startup: lean, fast, and laser-focused on solving real problems. Our first product is live, and now we’re building out our go-to-market engine. That’s where you come in.
What You’ll Be Doing
About Us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Type: Full-time, Permanent
Team: TradeOS, a product innovation team within Checkatrade
Why this role matters
Tradespeople in the UK waste hours every day on mindless admin — chasing messages, tracking payments, and trying to remember what they agreed and with who. TradeOS is here to change that.
We’re a small, interdisciplinary team at Checkatrade, building an AI-led product to save UK tradespeople time. We work like a startup: lean, fast, and laser-focused on solving real problems. Our first product is live, and now we’re building out our go-to-market engine. That’s where you come in.
What You’ll Be Doing
- Shape and run GTM campaigns across paid, organic, events and partnerships
- Get close to users – through interviews, analytics, and instinct – to guide what we build and how we grow
- Spot the inefficiencies – then fix, automate, or rebuild them to make us faster
- Dive into data: pull it, poke it, find the insights, and track what works
- Own projects end-to-end – whether that’s a product launch or a local tradesperson event
- Work across product, design, and engineering to help ideas move from zero to shipped
- Competitive salary + annual bonus
- Health, well-being and learning support
- Gym membership, Smart Tech Scheme and Cycle Scheme
- Birthday/Special day leave
- Buy & Sell holiday
- 1 week’s paid charity leave + more perks from the Checkatrade Group
- 3–5 years in a startup, consulting, ops or fast-paced environment
- Clear thinking and stronger opinions – you don’t just solve problems, you prioritise the right ones
- Curiosity and drive – from CRM workflows to AI tools, you’re up for learning what it takes
- Confidence with data – even if SQL isn’t second nature, you’re happy getting your hands dirty
- A bias to action and love for working across functions
- Bonus if you’ve done GTM work, worked with product teams, or scaled something from scratch
About Us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
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