Street Works Assistant

Swansea, Wales, United Kingdom

7/24/2025

Job Introduction

An opportunity is available for a Street Works Assistant based at our Swansea depot.

Reporting to the Street Works Team Leader you will carry out the street works administration for National Grid’s operational teams. Showcasing your knowledge of street works legislation and excellent communication skills you’ll be able to advise and explain street works processes to our internal and external stakeholders.

As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.

Main Responsibilities

• Issuing compliant street works permits & notices and associated notifications in the relevant system on behalf of the operational teams
• Being a point of contact for National Grid’s operational teams, to provide guidance and support on street works matters
• Liaising with Highway Authorities regarding any aspect of National Grid’s Street works activities
• Liaising with National Grid’s contractors regarding street works activities and performance
• Dealing with non-compliances issued by Highway Authorities, including inspections, fixed penalty notices and overrun charges
• Raising and paying invoices
• Updating systems to ensure all data is recorded accurately
• Providing any other information as may relate to street works, as requested.
• Attending internal or external meetings virtually or in person to represent the National Grid Streetworks team
• Assisting with any internal training as required
• Answering general street works calls.
• Assist with other tasks within the team.
• Support the success of the business by contributing to team meetings.
• Be prepared to travel to internal and external venues to meet with stakeholders as required.
  
  

Ideal Candidate

• Excellent organisational, communication and customer service skills
• Knowledge of Street works legislation and systems relevant to Wales.
• Strong interpersonal, literacy and numeracy skills.
• The ability to prioritise a busy workload
• Good general knowledge of Microsoft Office, specifically Word, Excel, Access, Outlook.
• Excellent attention to detail.
• The ability to plan ahead with a proactive "can do" attitude.
• Be ambitious and strive to be even better
  
  

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.