Job Overview
THIS POST IS FIXED TERM/SECONDMENT FOR 7 MONTHS TO COVER MATERNITY LEAVE
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
The post holder will provide an efficient administration service to support the Acute Stroke Team.
You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.
Previous medical administration experience is essential. Experience of working in a busy office environment is desirable.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
An accurate, confidential and supportive administration service for patients, clinical teams, Stroke Management, carers and internal and external agencies (e.g. Third Sector, in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers
The post holder will support the delivery of a comprehensive high quality administrative service including data entry and audit functions.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
- Put Patients first
- Work together
- Value and respect each other
- Learn and innovate
- Communicate openly and honestly
Detailed Job Description And Main Responsibilities
An accurate, confidential and supportive administration service for patients, clinical teams, Stroke Management, carers and internal and external agencies (e.g. Third Sector, in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The post holder will support the delivery of a comprehensive high quality administrative service including data entry and audit functions.
To support the co-ordination of the administration arrangements to provide a high quality supportive administrative service to the specialist nurses, consultant, therapy teams, stroke management and stroke association co-ordinator. Specifically, the main function is supporting data entry into the Stroke Sentinel National Audit Programme (SSNAP)and extracting audit information as required, ensuring deadlines are met. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent
- IT related qualification CLAIT plus /ECDL or equivalent
Desirable criteria
- AMSPAR – City & Guilds L3
- NVQ Customer Service L3
Experience
Essential criteria
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable criteria
- Experience of working within the NHS
Skills
Essential criteria
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing
- Proficient in use Microsoft office applications
- Experienced in planning and organising and prioritise own workload
- Flexible and adaptable to changing service demands
- Excellent organisational skills
Desirable criteria
Knowledge
Essential Criteria
- Evidence of continual personal development
- Ability to deal with sensitive information
Desirable criteria
- Knowledge of NHS organisations
- Knowledge of Medical terminology
Other Relevant Requirements
Desirable criteria
