Job Description
Grade UE04: £26,093 - £28,778 per annum
CAHSS / Edinburgh College of Art
Full-time: 35 hours per week
Open-ended (permanent)
The Opportunity
Edinburgh College of Art is seeking to appoint a proactive, organised and efficient individual to join the Student and Academic Support Service (SASS) as a Student Advice Administrator.
This is a fantastic opportunity to support students to fully participate and succeed in their chosen courses of study, working closely with University academic and support staff and external agencies as required.
This post is full-time 1.0 FTE (35hrs per week, exact working pattern can be discussed upon appointment). There is some flexibility on hours/days worked but availability will be required on a Wednesday.
Your Skills And Attributes For Success
- Tactful manner, good communication skills both verbal and written. May need to deal with difficult situations or be first contact for a student in distress.
- Strong attention to detail and high levels of accuracy.
- Ability to follow direction/guidance whether given verbally or in writing via procedures notes, policy documents or guidance from senior SASS colleagues.
- Good judgement, using awareness and understanding of procedures and policies to know when cases may need to be escalated.
- Excellent administrative and IT skills.
Click to view a copy of the full job description
As a valued member of our team, you can expect:
- A competitive salary of £26,093 - £28,778 per annum
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page (opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits
Championing equality, diversity and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our
right to work webpages (opens new browser tab).
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note
The closing date for applications is
25 September 2025.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
Interviews will be held Monday 13th October 2025.
About Us
As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.
About The Team
Edinburgh College of Art is a large and diverse school within the University of Edinburgh's College of Humanities and Social Science. It is comprised of the Schools of Art, Design, History of Art, Edinburgh School of Architecture and Landscape Architecture and the Reid School of Music.
Our mission is to promote world-leading critical enquiry across all these subject areas through scholarly research, teaching and creative practice.
Almost 3,000 students and 300 staff study and work at ECA and we enjoy strong relationships with museums, galleries, archives, practitioners and industry partners in Edinburgh, Scotland, the UK and internationally.
Edinburgh College of Art is committed to equal and fair treatment of all its employees and in recognition of the positive promotion of diversity and gender equality among staff and students, Athena SWAN granted the Edinburgh College of Art a Silver Award in 2023.
