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Job Description
Position Details
School or Department: Campus Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade: 2
Positions available: 6
Hourly rate: £13.06 + holiday entitlement
Casual contract from: 9/9/25
Closing date: 26/8/25
This vacancy is only open for University of Birmingham students. Please be aware that the vacancy may be taken down early dependent on the number of applications received.
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham.
Key Accountabilities
General Events/Conferences
- Assist with registration desks and general admin duties on the day.
- Wayfinding assistance for conferences (internal & external).
- Setting up rooms for exhibitions.
- Assisting with loading talks or running mics for lecture theatres.
- Act as a point of contact for any issues on site and escalate these appropriately to the Event Manager.
- Ensure the venue is kept tidy and address any safety hazards.
Bramall Concerts
- To welcome attendees and check tickets (if appropriate).
- To provide information and assistance to attendees, including those with disabilities or specific needs.
- To ensure that Health and Safety regulations are complied with, maintaining exit routes, and ensuring that exit doors remain unobstructed.
- To remain vigilant and observe the audience during the performance, to ensure their safety, well-being, and comfort throughout.
- To address any safety hazards that may arise by referring them to the Duty Manager.
- To assist with directing patrons as required in the event of an evacuation.
Duties and responsibilities for this role will vary from time to time and the post holder will be expected to perform other such duties that are reasonably comparable.
Skills And Experience
- Experience of providing excellent customer service to the public.
- Retail sales experience desirable.
- Awareness of Health and Safety issues.
- Experience working in a performance or events based environment would be advantageous