Job Description
School or Department: Student Recruitment & Marketing Team
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade/Band: Grade 2
Hourly rate: £13.06 per hour plus holiday entitlement
Casual contract from:07/12/2025– 18/08/2026
Advert closing date: 02/12/2025, 23:55pm
Number of positions available: 10
Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Please note this vacancy is only open to Undergraduate and postgraduate students in the college of Social Sciences
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
We are looking for Undergraduate and postgraduate students based in the College of Social Sciences, this role sits in the Student Recruitment Marketing & Communications team, based in Muirhead Tower and University House.
Role Summary
- Represent CoSS: Act as an ambassador and source of insight for the department, demonstrating knowledge about the different programmes you study.
- Engage and signpost: Communicate with prospective students, parents and visitors about the College of Social Sciences and how the service can support them to reach their goals now and into the future.
- Support events: Help deliver core recruitment events on campus.
What you'll gain:
- Valuable skills: Gain practical experience of stakeholder engagement, student support and event management to develop strong competencies.
- Work schedule: Agree a pattern that works around your role, studies and activities
- Real impact: Help bring awareness to prospective students both UK and Overseas.
Main Duties
The main duties of the role are as follows:
- Act as an ambassador and source of student insight for CoSS.
- Develop knowledge of the support, resources and opportunities offered by CoSS to appropriately guide the audience.
- Understand prospective student’s key questions, needs and challenges.
- Work with the Marketing Assistant and wider Marketing Team to develop and implement ways to better engage our students in person.
- Serve as the first point of contact on the UniBuddy platform, engaging with prospective students to understand their interests and provide information on how the College of Social Sciences can support their academic and personal goals.
- Create engaging and diverse content to boost reputation and awareness, including blogs and video content.
- Engage with students, staff and external guests at our flagship events such as Open Day and Offer-Holder Visit Days.
- Help teams with the physical setup and delivery of events on the day and before the event.
- Support with any live social media content as appropriate
Person Specification
- A current UG/PGT CoSS student at the University of Birmingham through the academic year 2025/26.
- Demonstrable interest in event support.
- Excellent written and oral communication, with the ability to adapt to different groups.
- Strong interpersonal skills, with ability and enthusiasm to engage other students.
- Experience and confidence to deliver informational presentations to small and large groups, including diverse student and staff (academic or professional) audiences.
- Digital literacy and adaptability, and ability to use MS Office / MS 365 programmes.
- Excellent attention to detail, organisation and time-management skills.
- Evidence of use of initiative, creative thinking and of implementing creative ideas.
- A positive, teamwork, enthusiastic, flexible and problem-solving approach to working.
- Commitment to the working hours and contract duration.
For any informal queries, please contact Afsana Hoque a.hoque.2@bham.ac.uk
View our staff values and behaviours here
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.
The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.
You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.
To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing
About Us
Our Shared Value
Each professional services area will outline how the values apply in their area and the ‘behaviours expected from colleagues to ensure we embed them in everything we do
- Ambitious
- We are confident in the University of Birmingham and project this globally. ‘We are focused on our goals are clear about ‘our strengths, and pursue our own direction. We are bold and take intelligent risks.
- Innovative
- We enjoy being the first to do things. Inspired by our Birmingham heritage, we are resourceful, creative, grounded, and practical, and seek to make a real and positive difference to the world around us.
- Open
- We welcome colleagues, collaborators, and students from across the world to work and study with us. We are committed to academic freedom, freedom of speech, and equality of opportunity for all. We expect everyone to act with sensitivity, respect, and fairness.
- Collaborative
- The major challenges facing our city, nation, and the world cannot be solved if we act alone. We enhance out research and education by pursuing creative partnerships within and beyond university.
- Responsible
- We operate with transparency, trust, and respect. We value our role as an anchor institution for Birmingham, We strive to be excellent employer, to reduce inequalities in access to education, and to place sustainability at the heart of our work.
