Job Description
Position Details:
School or Department: Student Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade/Band: Grade 2
Hourly rate: £13.06 per hour plus holiday entitlement
Casual contract from: 01/09/2025 – 31/08/2026
Advert closing date: 14/08/2025, 23:55pm
Number of positions available: 3
Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
The University of Birmingham is looking to recruit multiple Multifaith Chaplaincy Student Assistant and Project Assistants — a dual-role position for an individual committed to promoting an inclusive campus culture for all students.
As a Multifaith Chaplaincy Student Assistant and Project Assistant, you will play a key role in creating a welcoming, inclusive, and supportive environment at the University’s Multifaith Chaplaincy. While serving as the first point of contact at reception, your role will also involve supporting the planning and delivery of Chaplaincy services, events, and interfaith initiatives.
Role Summary
The role will be line managed by a Student Equality, Diversity & Inclusion (EDI) Officer (Chaplaincy and Operations) within the Student EDI team, under the overall direction of the Head of Student EDI. You will work closely with the University Chaplains and collaborate with student faith societies and groups to help foster positive relationships across the campus community. This includes supporting both intra-faith and interfaith engagement and promoting understanding among students and staff of all faiths and none.
This is a dynamic and people-focused role that combines administrative responsibilities with opportunities to contribute to the spiritual and cultural life of the University.
Main Duties
Reception and Administrative Support
- Provide a professional and friendly welcome to all visitors at the Chaplaincy reception desk.
- Handle telephone, in-person, and online enquiries, escalating or signposting as appropriate.
- Manage sign-in/out procedures and maintain safe, tidy, and welcoming Chaplaincy spaces.
- Report faults (e.g., IT, access, alarms) promptly to relevant departments.
- Perform general administrative tasks including photocopying, filing, post sorting, and data entry.
- Assist with the planning and delivery of Chaplaincy events (e.g. faith services, interfaith gatherings, and other events) and Student EDI projects.
- Assist in creating promotional materials such as posters, emails, and social media content.
- Collect and summarise student feedback to inform and enhance future activities.
- Promote positive relationships between students of different faiths and beliefs, including those with no religious affiliation.
- Support interfaith dialogue and activities that foster understanding, respect, and collaboration.
- Be a visible and approachable presence, offering a listening ear and signposting to support services when needed.
- Attend and contribute to Chaplaincy team meetings and other internal/external forums.
- Support the Student EDI team in promoting an inclusive campus environment for all.
- Treat all individuals with dignity and respect, upholding the University’s values of equality, diversity, and inclusion.
- Undertake any other duties as reasonably requested.
Project and Event Support
- Assist with the planning and delivery of Chaplaincy events (e.g. faith services, interfaith gatherings, and other events) and Student EDI projects.
- Assist in creating promotional materials such as posters, emails, and social media content.
- Collect and summarise student feedback to inform and enhance future activities.
Community Engagement and Interfaith Relations
- Promote positive relationships between students of different faiths and beliefs, including those with no religious affiliation.
- Support interfaith dialogue and activities that foster understanding, respect, and collaboration.
- Be a visible and approachable presence, offering a listening ear and signposting to support services when needed.
Other
- Attend and contribute to Chaplaincy team meetings and other internal/external forums.
- Support the Student EDI team in promoting an inclusive campus environment for all.
- Treat all individuals with dignity and respect, upholding the University’s values of equality, diversity, and inclusion.
- Undertake any other duties as reasonably requested.
Person Specification
- GCSE Maths and English or equivalent
- Experience in a reception or customer-facing role would be an advantage
- Experience supporting events or student activities
- Familiarity with Microsoft Office (Word, Excel, Outlook) and digital content editing tools
- Proficiency in creating engaging digital content for newsletters and social media platforms
- Strong interpersonal and communication skills to connect with diverse audiences from different faiths or no religious affiliation
- Ability to work independently and as part of a team
- A strong sense of reliability and the judgement to seek guidance or approval from the line manager when needed
- An understanding of or interest in interfaith and EDI work would be key
- Awareness of how diversity considerations affect service delivery
For any informal queries, please contact Loreal Stokes ( l.m.stokes @bham.ac.uk
)
View our staff values and behaviours here
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.
The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.
You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.
To work you will need to carry out a right to work check.These checks will need to be completed prior to work commencing. 
