Are you looking to kick-start your career in education support, data, and customer service? Do you want to learn while making a real impact on students experiences at college? This is your chance to join our Quality team as an Student Voice Advocate Apprentice.
What Youll Be Doing
No two days will be the same! Youll play a key role in helping us keep our students and staff happy by:
- Monitoring and responding to staff and student enquiries, making sure everyone gets the right support quickly.
- Designing and keeping track of simple systems that help us understand whats working and what could be better.
- Collecting and analysing feedback from students and employers through surveys and focus groups.
- Sharing your findings with managers to help shape improvements across the College.
- Supporting exciting projects that improve the student experience and documenting how we work.
- Being a friendly, professional point of contact during various events such as open days.
- Helping manage complaints and appeals, working with managers to resolve issues fairly and quickly.
- Creating You Said, We Did materials so learners can see how their voice makes a difference.
What were looking for
Dont Worry If You Havent Done All This Before Thats What The Apprenticeship Is For! Were Looking For Someone Who Is
- Curious and eager to learn.
- Great with people friendly, approachable and a good communicator.
- Organised, with an eye for detail.
- Comfortable using computers and keen to build digital skills.
- Excited by the idea of using data and feedback to improve how things are done.
What youll gain
- A nationally recognised apprenticeship qualification.
- Hands-on experience working across different departments in a busy College.
- Training and mentoring from experienced professionals.
- The chance to make a real difference to the student experience.
Why join Oldham College?
Youll be part of a friendly, committed team who are passionate about supporting students to reach their potential. Every day is different, and youll play a key role in making college a safe, positive, and inspiring place to learn.
If you have the energy, resilience, and commitment to make a real difference to the lives of our students, wed love to hear from you!
Joining Our Journey
When you join our college, not only will you benefit from an annual reviewed salary but have access to numerous benefits and facilities:
- Generous Pension Scheme
- Fantastic Staff Benefits and Rewards platform
- Very generous holiday entitlement
- Employee Assistance Scheme
- Enhanced Maternity/Paternity provision
- Staff Development days/week (Jan, July, Aug)
- Free confidential counselling service
- Staff recognition awards
- Car Scheme
- Subsidised car parking
- On-site Day Nursery
- On-site hair and beauty salon
Our ambition is to be The Best Place to Learn and Work. We expect a lot from you, so we want ambitious, open minded candidates, who are ready to give their best. But we give a lot in return, from training to pensions, our own benefits package, and one of the best and most helpful group of colleagues you could ever wish to meet.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable laws, a pre-employment screening could include, employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the role.
Oldham College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment.
Any appointments will be subject to enhanced DBS checks and a check of the DfE Barred List
This role is exempt from the Rehabilitation Act 1974. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and vulnerable adults.
This role is exempt from the Rehabilitation Act 1974. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and vulnerable adults.
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