Description We are a leading specialist, renowned for providing technically advance and cost effective solutions to our clients. Your role is to provide technical advice, support and guidance to our clients as well as proposing bespoke solutions in a friendly and professional manner.
Key Responsibilities Carry out initial inspections of insurance claims either in person or remotely
Assess damage, determine probable cause and policy liability
Determine further investigations and monitoring, where necessary, and any remedial or temporary works required
Provide initial report to agreed standards
Attend re-visits as required and report to agreed standards
Implement engineering audit recommendations
Process claims in accordance with SMS’s philosophy, standards, service levels and complaints procedure
Update all relevant information in iSubs our client management system, engineering or other
Maintain high standard of communication at all times, both internally and externally
Meet key performance indicators (KPIs)
Assist Claims Management Unit to proactively progress claims
Is able to respond positively to varying clients’ requirements and changes in the wider business environment
Problem/complaint resolution
Any Other Reasonable Duties Required By Your Manager
Benefits Competitive salary
- Career path
- 25 days holiday
- Flexible Benefits (option to buy or sell up to 3 days holiday, travel insurance)
- Pension
- Discounts at major brands
- Company Car/Car Allowance
Applications Close Date
Visa - Right To Work
Target Start Date //
Description We are a leading specialist, renowned for providing technically advance and cost effective solutions to our clients. Your role is to provide technical advice, support and guidance to our clients as well as proposing bespoke solutions in a friendly and professional manner.
Key Responsibilities Carry out initial inspections of insurance claims either in person or remotely
Assess damage, determine probable cause and policy liability
Determine further investigations and monitoring, where necessary, and any remedial or temporary works required
Provide initial report to agreed standards
Attend re-visits as required and report to agreed standards
Implement engineering audit recommendations
Process claims in accordance with SMS’s philosophy, standards, service levels and complaints procedure
Update all relevant information in iSubs our client management system, engineering or other
Maintain high standard of communication at all times, both internally and externally
Meet key performance indicators (KPIs)
Assist Claims Management Unit to proactively progress claims
Is able to respond positively to varying clients’ requirements and changes in the wider business environment
Problem/complaint resolution
Any Other Reasonable Duties Required By Your Manager
Benefits Competitive salary
- Career path
- 25 days holiday
- Flexible Benefits (option to buy or sell up to 3 days holiday, travel insurance)
- Pension
- Discounts at major brands
- Company Car/Car Allowance
Applications Close Date
Visa - Right To Work
Target Start Date //
