Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with AF (The AF Group). For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Overview of Role
Working as part of our Energy Management Team you will be using prescribed software to upload and validate utility bills against contract rates, consumption data and meter reads. Be able to perform manual validation and audit outside of these systems. Validated bills to be presented ready for members monthly post out pack with invalidated bills to be categorised and logged for further query and investigation within the team. You will also provide technical and billing expertise to ensure the seamless operation of members’ energy supply contracts.
Duties and Responsibilities:
- Receiving and accounting for invoices & credit notes from utility suppliers in prescribed format.
- Batch uploading energy invoices, credit notes and Half Hourly data to System-Link (SL)
- Manual validation of energy invoices where appropriate
- Processing validation routines and investigating reasons for failed validation within SL
- Raise and categorise the reasons for failed validation via agreed query logging process (issues that cannot be resolved within same post out cycle)
- Communicating as necessary with members, suppliers and colleagues to resolve queries and bill validation issues. (issues that can be concluded within same post out cycle)
- Build rapport with Energy team and interact with colleagues across the business as required
- Follow up and management of queries raised to point of conclusion / resolution
- Assisting with any aspect of monthly post-out process
- Ensure energy management systems are kept current and accurate
- Engage with internal and external stakeholders to ensure solutions are agreed and concluded both satisfactorily and to accepted timescales
- Identify reoccurring queries or problems and ensure they are raised to the Utilities Procurement Manager
- Ensure that the change of tenancy process is completed
- Ensure processes are followed for installation of replacement meters
- Proactively identify process improvements and raise to the Utilities Procurement Manager
- Ability to work outside of usual office hours as and when required. You may also be asked to represent the company outside of the office.
- Maintain up to date query logs to facilitate management of queries through to resolution
Person Specification
Skills
- Process and systems skills with analytical focus, including excellent attention to detail
- Ability to pinpoint key issues, together with a ‘can-do’ attitude to resolving these swiftly are both essential for this busy and varied role
- Experienced user of Microsoft Office packages, especially Excel.
Knowledge
- Understand the key elements of a utility bill and to be able to compare and contrast with utility contract and/or previous utility bills.
Experience
- Experience of using utility bill validation software - desirable
- Experience of managing validation by exception and ability to set thresholds as necessary and appropriate to criteria being measured - desirable
- Experience of working in a utilities or bill validation setting - desirable
Personal Attributes
- Motivated, Driven, enthusiastic and resilient
- Sense of ownership and pride in your performance and its impact on company’s success
- Commitment to attain delivery goals and personal objectives
- Strong interpersonal skills.
- Friendly and approachable personality, expert at building rapport
- Initiative and self-confidence
- Views problems as challenges that we work together to resolve
- Patient, good at planning and methodical in your approach to work
Benefits
Hours: 37.5 hours per week
Salary: Up to £28,000 DOE
Additional Benefits:
- 8% employer pension contribution
- 26 days holiday per annum, plus bank holidays. This rises with each years service by an additional day, up to 7 extra days
- Have your birthday off as an extra days holiday, if it falls on your working day
- Free lunch daily from our onsite Café
- AF Membership (giving discounts at hundreds of retailers and suppliers)
- Life assurance
- Health Insurance
- Discounted gym membership
- Cycle to work scheme
- Hybrid working
- Free onsite parking
