Support Worker

Location

Y Felinheli

Contract

Full Time

Role Type

Permanent

Working hours per week

40

Salary

12.60

Closing Date

Tuesday 3 February 2026

CareTech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions.

We support people to live as independently as possible within their own homes and also in residential care.

We are committed to providing the highest levels of care to our residents. To enable us to do this we need caring and dedicated professionals to deliver first class care.

All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS).

CareTech are proud to announce they are a Disability Confident Leader.

Support Worker

Location: North Wales, Caernarfon, Gwynedd

Salary: £12.60 per hour plus £62.64 per night sleep

Contract: Permanent

Car Driver Preferred

We are unable to consider skilled or student visa applicants for this opening.

CareTech is a person-centred care company that provides quality care to adults. We enable young people and adults with complex needs to make their own life choices and to develop confidence and independence to live, learn, thrive, and engage, building a better future.

We refer to this as Extraordinary Days, Every Day.

Being a support worker is very rewarding but also hard and challenging at times. Support workers need to be able to understand that not every day is going to be sunshine and smiles. Being able to watch and support the individuals, makes those hard days a lot easier. Seeing people be able to live independently and thrive in life is a reward in itself. No two days are the same; you will face and overcome many challenges, but the rewards are priceless.

Role Specific Criteria

Have the ability to work with Service Users in a team and individually

Have good communication skills be able to communicate clearly to service users in English and Welsh and other communication methods about the services available for them

Be able to record information accurately, both written and numerical

To have the ability to work with families, carers and other support teams

To be able to work flexibly to cover the required shifts

To have an empathetic approach to people we support

Willing to partake in relevant training and diploma levels

Support Worker Skills & Experience

Experience in a caring environment

Experience of working with adults with autism

Experience Of Working With Adults With Learning Disabilities

Able to work unsociable hours, weekends, and bank holidays

Excellent communication skills, allowing you to engage & interact with our service users

Ability to keep calm under pressure

Confidence to work alone and also be part of a team (family)

Passionate about making a positive difference in someone else’s life

Excellent writing skills

Values

Friendly

Positive

Empowering

Person Centred

Innovative

Rewards & Benefits

• £500 Recommend A Friend Bonus
• Blue Light Discount Card
  
  

Industry Standard Benefits

Ongoing learning & development programs

Career Development/Progression

Free DBS Check

Free Employee Assistance Programme

CareTech Foundation: the opportunity to apply for family and friends’ grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are specialist mental health services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational, and social activities.

We provide a positiv

e impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our support workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer.

If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

• T&C’s paid following the successful completion of a 6-month probationary period.
  
  

Y Felinheli - Support Worker [SYS-22991]

Job Description

Support_Worker_Job_Description.pdf