Job Overview
This service is often the first point of contact for those at risk of homelessness where people can have a safe unpressured place to form relationships with staff. We are in a unique position to support some of the most severely excluded individuals, and by building links with partner agencies we play a key strategic role in local efforts to end homelessness within Leeds.
We are looking full-time support workers to support some of the most disadvantaged adults in Leeds experiencing homelessness, addiction and mental health.
St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.
Main duties of the job
The role involves building strong professional relationships with supporting agencies to facilitate person centred care. To work using a trauma informed approach with clients to encourage engagement and providing compassionate, informed, choice-based support at every step of the process. Staff will be expected to maintain accurate records, maintain and facilitate communication with partner agencies, complete mandatory and service specific training and have adequate IT skills to enable them to complete these tasks.
Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed Job Description And Main Responsibilities
As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions.
Bringing creativity and a can-do approach, you will personify our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).
- Ensure that all support and care are provided in a way that protects clients from abuse and exploitation, maintains their dignity, and supports positive risk-taking.
- Each one of our clients is different and has different needs and no two days will ever be the same.
- Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.
- Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures.
- Understanding of the importance of maintaining accurate written and numerical records
- Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
- Able to work cooperatively as a team member.
- Able to liaise and communicate effectively with partner agencies and other external stakeholders.
Person specification
Experience
Desirable criteria
- Previous experience working with individuals experiencing homelessness, addiction, mental health and domestic abuse.
St. Anne’s is working to actively promote equality, diversity and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Support Worker JD (PDF, 151.6KB)
Apply online now
Further details / informal visits contact
Name Fiona Petrie Job title First Line Manager Email address fiona.petrie@st-annes.org.uk Additional information
recruitmentteam@st-annes.org.uk
