Job Overview
Our Sunderland service assists clients 24 hours a day, 7 days a week. We require enthusiastic, caring individuals to take them out on day trips going to the beach, shopping or to local coffee shops. We have a variety of shifts including days, weekends, and sleep overs. If you love10-pin bowling, can hunt out a charity shop bargain or love to cook this rewarding job could be for you.
This homely service is set in Sunderland (SR4) close to public transport routes, holding a valid UK driving license is essential to drive the client vehicles. We require a manual and automatic driver.
As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions. Experience of working with clients with challenging behaviour is desirable.
St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.
Main duties of the job
- Person Centred - Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
- Respectful - Support clients to fulfil their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
- Open - Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do.
- Understanding - Where required you may be asked to provide personal care to clients in a way that respects their choices and dignity. This can include assistance with washing and toileting.
- Dedicated - Keep appropriate, accurate records, including daily notes, with full involvement of the client.
Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed Job Description And Main Responsibilities
- Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
- Understanding of the importance of maintaining accurate written and numerical records
- Ability to undertake a wide range of personal care and domestic duties (specific to each service)
- Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. *Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability
- Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
- Able to work cooperatively as a team member.
- Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders
- UK Driving license is essential.
- Sleep-ins are required
Person specification
Experience
Desirable criteria
- Previous experience working in care (employment or carer at home)
Qualifications
Essential criteria
- Care Certificate or required to undertake Care Certificate
Desirable criteria
St. Anne’s is working to actively promote equality, diversity and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Support Worker JD (PDF, 151.6KB)
Apply online now
Further details / informal visits contact
Name Karen Armstrong Job title First Line Manager Email address
[email protected] Additional information
[email protected] 
