Care Coordinator
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Location: Sutton
Salary: Competitive
Hours: Full Time
Benefits
- Competitive salary
- 28 days paid holiday (including bank holidays)
- Pension scheme
- Ongoing training and professional development opportunities
- Supportive and friendly team environment
- Opportunities for career progression within the company
- Paid mileage or travel allowance (if applicable)
- Employee recognition and reward schemes
- Access to employee wellbeing support
- Staff events and team-building activities
- Referral bonus scheme
About The Role
We are seeking a compassionate, organised, and proactive
Care Coordinator to join our dedicated team. In this vital role, you will be responsible for managing and coordinating high-quality care services to ensure our customers receive person-centred support that promotes independence, dignity, and well-being.
This is an office based job in Sutton, Surrey.
Key Responsibilities
- Coordinate and schedule care visits in line with customer care plans, ensuring continuity and consistency of care.
- Act as the main point of contact for care staff and customers regarding rota changes, customer updates, and day-to-day support.
- Liaise closely with care workers, customers, families, and other professionals to ensure smooth delivery of services.
- Monitor and review care plans, conducting regular quality assurance visits and spot checks.
- Support with the recruitment, onboarding, and training of care staff.
- Participate in the on-call rota to provide out-of-hours support as needed.
- Maintain accurate records and ensure compliance with CQC regulations and company policies.
About You
- Previous experience in a care coordination or scheduling role, ideally within domiciliary care or a similar environment
- Excellent organisational and time management skills.
- Strong communication and interpersonal abilities.
- A genuine passion for delivering high-quality care.
- Proficiency in using care management systems and Microsoft Office.
- Ability to work under pressure and adapt to a fast-paced environment.
What We Offer
- A supportive and friendly team environment.
- Opportunities for training, development, and career progression.
- Competitive salary and benefits package.
- Rewarding work where you can make a real difference in people’s lives.
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