System Administrator

System Admin

Are you passionate about continuous improvement and using technology to create positive outcomes? We're looking for a technically-minded and proactive individual to join our IT team as a System Admin – helping to enhance existing systems to benefit both colleagues and our members.

At Darlington Building Society, our ambition to grow and innovate is underpinned by our commitment to delivering exceptional service and member value. As a System Admin, you’ll take ownership of enhancing our core systems and integrations – ensuring they’re well maintained, better utilised, and continuously improved to support operational excellence and outstanding member experiences.

What you'll be doing

As part of our friendly and forward-thinking IT and Change team, you’ll:

• Take existing systems and seek out opportunities for improvement, automation, and integration

• Design and deliver in-house and third-party technical solutions that improve system performance and colleague experience

• Support key applications and critical system integrations to ensure stability and efficiency

• Act as an escalation point for technical issues raised via our Service Desk, working with internal teams and external suppliers

• Ensure robust documentation, governance and change control for all solutions and updates

• Translate technical issues into clear business context, supporting stakeholders in decision-making

• Proactively contribute to projects and change initiatives to help the Society meet its strategic goals

What we’re looking for

We’re seeking someone who is:

• Passionate about using technology to improve how we work and serve our members

• Organised and analytical, with a keen eye for detail

• Experienced in managing or supporting core systems in a regulated environment

• Able to communicate technical information clearly and concisely

• Confident working both independently and in collaboration with others

• Comfortable working in hybrid environments (cloud/on-premise), with a willingness to learn and develop

It would be great if you also have:

• Basic understanding of SQL, networking, APIs, and cloud platforms (Azure or AWS)

• Experience using coding or scripting tools such as PowerShell or Python

• Familiarity with IT security processes and system architecture

• A strong sense of initiative and a continuous improvement mindset

• Experience working in small, agile teams and with third-party technology suppliers

Why Darlington Building Society?

At Darlington, you’ll join a friendly, values-led organisation that puts people and community first. We offer:

• Up to 30 days’ holiday + birthday off

• Enhanced pension

• Private healthcare & digital GP access

• Discounts platform

• EV Car Scheme

• Wellbeing support & volunteering leave

• Ongoing learning & career development

Find out more: Our Benefits

If you’re ready to use your technical expertise to enhance systems, drive change, and deliver real value for our members and colleagues, we’d love to hear from you.

📍 Darlington (Hybrid Working two days a week minimum - NON NEGOTIABLE)

🕐 Full-Time | Permanent

💼 Salary: £37,000

PLEASE NOTE THAT IF YOU DO NOT APPLY DIRECTLY ON OUR ATS, YOUR APPLICATION MAY BE ADDED TO OUR SYSTEMS