SystmOne Lead

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

Are you passionate about digital transformation in healthcare? St Nicholas Hospice Care is seeking a proactive and knowledgeable SystmOne Lead to drive the development, optimisation, and training of our clinical systems.

In this pivotal role, you’ll be the go-to expert for SystmOne, supporting clinical teams with system enhancements, data reporting, and digital workflows. You’ll lead on system upgrades, user training, and data quality initiatives, ensuring our services remain efficient, compliant, and patient-focused.

What we’re looking for:

• Proven experience administering SystmOne or similar systems

• Strong understanding of clinical workflows and digital health tools

• Excellent communication and problem-solving skills

• Ability to train and support users across varying digital skill levels

• Experience in healthcare settings and knowledge of data governance

Working for us

As an employee you will receive the following benefits:

• Opportunity for some home working

• Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)

• 25 days annual leave increasing to 29 with service (pro rata for part time employees)

• Enhanced Occupational sick pay scheme

• Home-made meals available in our onsite bistro

• Access to a group pension plan or continuation of NHS Pension (subject to criteria)

• Life assurance

• Free onsite parking

• Access to Blue Light Card scheme discounts

• Social events (such as photography group, quiz nights, picnics and more)

Closing Date: 7 December 2025