Tax Global Process Expert - 12 Months Contract

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We’re thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best - our current and previous colleagues.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our Colchester office.

The Global Process Owners within the Business Process Excellence team are responsible for leading process design and change delivery in the Global Business Services Organisation.

The Tax Global Process Expert role will support the Tax Global Process Owner and will work closely with the SSC Tax, Workstream Lead, M&A and TS&S teams.

In Tax, there are several material initiatives both internally and externally driven, such as the global E-Invoicing programme, tax automation solutions and tax legislative changes. These projects require process leadership to manage the requirements gathering, solution design and implementation. Other initiatives include the implementation of new billing platforms, tax engine configuration and support of process changes to capture legislative requirements for both direct and indirect taxes.

This is an exciting opportunity for the right candidate to drive the strategic agenda in Informa Global Business Support which will contribute to the long-term underlying growth of Informa Group. You will have an opportunity to work with multiple stakeholders globally.

Key responsibilities

• To support the Tax GPO and other GBS teams on various tax projects including E-Invoicing, tax automation and legislative changes.
• Take an active role in other key projects, initiatives, acquisitions or disposals that impact tax processes and team.
• To be accountable for assuring successful implementation of standard global tax processes across the projects, evaluating end-to-end performance and affecting necessary design or execution adjustments.
• Support the Tax GPO with maintenance and prioritisation of Tax Roadmap items.
• Collaborate with key stakeholders, from our GBS Director to regional contacts in our global Shared Service Centre.
• Help identify and communicate corrective actions when metrics indicate non-compliance, with the relevant other parties.
• To own any Tax Standard Control Procedures (SCPs) and training material and ensure that they are kept up to date as changes are implemented.

Skills & Abilities

• Proven project management ability.
• Excellent, proactive communication and presentation skills.
• A continuous improvement mind-set and understands the impact of change both locally and in the global environment.
• Self-motivated, driven and open to new challenges.
• Ability to remain calm and focussed whilst under pressure and juggling multiple tasks.
  
  

• Tax and/or Accounting qualification is desired but not essential (e.g. CTA, ATT, ACCA, CIMA etc).
• Knowledge of best practice in programme, project and change management.
• In depth knowledge and understanding of the mechanics in Tax and how these fit into the wider global environment.
• Knowledge of working in global business environment with sound understanding of global process and transactional flows.
• Knowledge of tax automation solutions or tax engines.
• Exposure to working across a large complex organisation with multiple ERP landscapes (mainly SAP and Oracle).
• Proficiency in MS Office suite, especially Word, PowerPoint, Excel, and Teams
  
  

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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